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Westboro Toyota - Service Center

Westborough, MA

4.3
1,852 Reviews

1,852 Reviews of Westboro Toyota - Service Center

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February 18, 2023

I have been buying my cars from this dealership for at least 8 years and they never disappoint! They are clean and the entire staff is just awesome They have a great area to wait for your car and you can More

by REDSOXLOVR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darmy Grullon
February 18, 2023

Well, this dealership sold me a vehicle that needs a lot of work and safety issues and don’t want to fix the problems safety issues I am so disappointed. I will never go back to the dealership to purchase a More

by Tlajoie74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Pereira-Santos, Mateus Matos
February 18, 2023

I’ve been going to WT for Service for several years now and it’s always been a great experience. Professional staff and always striving to get things right for the customer. I also just bought a used ca More

by ESHARIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Pereira-Santos, Nicholas Damasceno, Alex Sanchez
February 18, 2023

Everything was great. Got in, got the service, got out quickly. Waiting area was good. More

by WJWYLIEIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2023

Very helpful person is Marcos. He is very knowledgeable about the mechanical issues in my car., More

by YGUAZU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vazquez
February 15, 2023

Excellent service from Juan. my Service Advisor. My vehicle was serviced in a timely manner and i was given some recommendation on my service for next visit. More

by BBLOUNT0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

Jody talked with us several times about the situation with our 2002 Prius, now needing a replacement 12-volt battery in less than 2 years. She was understanding of our concerns (more than DOUBLE the cost More

by WAYNEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

The person was so rude even refuse to do an oil change tell me the car only need oil change once every year witch as my understanding is every 5,000 miles or 3 Mounts More

by HERNANDEZOLGAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
February 14, 2023

Kevin is amazing, I was impressed with how quickly service was completed. My car was ready before time. More

by MUKESHNAGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
February 14, 2023

a lot of time wasted looking for the part … they did not plan the job More

by RATOVE1
Recommend Dealer
Yes
Employees Worked With
Marcos … excelent attention and service
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