1,701 Reviews of Westboro Toyota - Service Center
First, I strongly disagree with "wedgemoose"; he clearly came in with an agenda and didn't give the dealership a chance. My family and I have now bought 4 vehicles from this dealer and I had ano he clearly came in with an agenda and didn't give the dealership a chance. My family and I have now bought 4 vehicles from this dealer and I had another serviced there for 13 years. Their fine workmanship kept my original Toyota rolling strongly for 205,000 miles and 13 years! No wonder I bought my next car from them! It also convinced my husband to buy his car there and my daughter's car there. My daughter has since returned and bought her second car there - and she lives in New York! She also drives here to have the car serviced and wouldn't consider going anywhere else. The service is exemplary, friendly and extremely competent and thorough. The staff is friendly, knowledgeable and patient. The restrooms and waiting area are attractive and always clean. Complementary beverages and snacks are available - especially appreciated for those early morning appointments or after a difficult day. Complementary shuttle service is greatly appreciated with a skilled, friendly, and competent driver. If I live long enough to need another car, I absolutely will come to Westboro Toyota to purchase and service it. Thanks for all the wonderful years of association! More
Since January 2002, my wife and I have purchased two new Toyota Camrys from Westboro Toyota. Both sales were complete with expert-honest advise and information concerning the value and financial investment Toyota Camrys from Westboro Toyota. Both sales were complete with expert-honest advise and information concerning the value and financial investment for both vehicles. Both vehicles receive all servicing from this dealership and ALL of the service staff have consistently provided the level of service that I would expect to satisfy my motor vehicle needs. Excellent is the one word that best describes Westboro Toyota. More
Eric and the entire Service Center staff are always very professional, competent and courteous. They listen and communicate, clearly and concisely, so you can make informed decisions. They also appreciate professional, competent and courteous. They listen and communicate, clearly and concisely, so you can make informed decisions. They also appreciate your schedule and time limits and work best to minimize impacts. We have bought many cars at Westboro Toyota over the years and have always serviced them there. They are awesome. More
I bought my 2000 Tundra at Westboro Toyota. It now has over 318,000 miles and still runs great. I've had all maintenance & repair work done at your facility. I met Eric Seidl shortly after he began employ over 318,000 miles and still runs great. I've had all maintenance & repair work done at your facility. I met Eric Seidl shortly after he began employment in Westboro and he has been my primary contact to date. As always, Eric has been extremely helpful whenever I've had a problem or question regarding my vehicle. I was in the other day with a defective radiator and Eric helped me through the entire process of diagnosis to repair. He's great at customer service and should be considered a valuable member to your team. Thanks to Eric & Westboro Toyota I'm looking to 400,000 miles or more with my truck. More
We reported a noise coming from the front suspension during a scheduled oil change. The tech informed us that since the front bumper and hood were replaced because of an accident the warranty was void? during a scheduled oil change. The tech informed us that since the front bumper and hood were replaced because of an accident the warranty was void? We had to pay out of pocket to have them look into the noise and then we weren't even given the results because we didn't want to pay more? This is for a 2010 Toyota? Yes, we think the BBB will hear about this. More
I Had Fast Friendly Service For A 20,000 Mile Oil Change,While I Waited In The Air Conditioned Waiting Area,Also Had New Matts Replaced That Was Under Warranty. Change,While I Waited In The Air Conditioned Waiting Area,Also Had New Matts Replaced That Was Under Warranty. More
I had a good experience at the dealership. Eric explained me the technical issues that my car had and what was needed to fix them. I did not have to wait long to get my car serviced, it was done the same day me the technical issues that my car had and what was needed to fix them. I did not have to wait long to get my car serviced, it was done the same day. One thing that I was not happy about was the service charges, I think it is a little pricey. More
I regulay take my Lexus RX330 to Toyota of Westboro for service. My lexus has 150,000 miles and runs and looks new. Eric has made sure he informs me of services that are due. He also assures me in most service. My lexus has 150,000 miles and runs and looks new. Eric has made sure he informs me of services that are due. He also assures me in most cases that I will get my vehicle back that same day when I bring the car in for repairs. That is very important to me as my time is limited. I look for Eric each trip I make to to Westboro of Toyota. Jim Egan More
The service department was excellent! I dealt with Eric Seidl. He was very courteous and friendly. The waiting area was clean and comfortable. I barely had time to finish my cup of coffee and the car wa Seidl. He was very courteous and friendly. The waiting area was clean and comfortable. I barely had time to finish my cup of coffee and the car was ready to go. Everyone that I have dealt with at this dearlership has been fantastic. I would highly recommend Westboro Toyota to everyone. More
The Assistant Service Manager, Dirk Levy, has always been an amazing resource for all my service needs for my 2008 Toyota Highlander. My most recent visit for an oil change and tire rotation was another fan an amazing resource for all my service needs for my 2008 Toyota Highlander. My most recent visit for an oil change and tire rotation was another fantastic experience, thanks to Dirk. He always goes above and beyond the expectation and I'm so thankful for his undying patience with all of my questions/issues. He is outstanding in his field and I'm thankful. The overall dealership is terrific and I will always bring my car to these folks for service, since I know I'm in GREAT hands. More