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Westboro Toyota - Service Center

Westborough, MA

4.3
1,855 Reviews

1,855 Reviews of Westboro Toyota - Service Center

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April 06, 2023

Have used Westboro Toyota for all my service needs for the past decade plus! Their team has not let me down! More

by ARCHERFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

I was told the wait time would be around one hour 20 minutes. It took 2 and one half hours. I was never told why until I asked what the problem was, apparently they didn’t have my oil filter and had ord More

by Jthorne0971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Everything was handled excellently and the service was performed professionally. The service advisor did a superb job More

by JOHNSJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Always friendly and helpful. I have been coming here for five years and plan on many more. More

by NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad and Bay Bay. , Marcos Vazquez, Braeden Stamoilis
April 05, 2023

Pleasant, professional and kept me informed as to maintenance progress which was much appreciated and made the wait comfortable. More

by pkline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

They answered all my questions regarding the problems with my car and ordered all parts needed right away and booked me an appointment for the next day!Very professional! More

by Vsterjanaj
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Westborough Totota has a great service department under the excellent management of Alfredo Lopes. He is a great communicator, reliable estimator, and delivers what he commits to. He is also willing to go More

by LIZ.REISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasminde? in the Service Dept.
April 04, 2023

Westborough Toyota does excellent work and is a great value. Every employee genuinely seems to want to make the customer's experience pleasant. Good work. Quick. Reasonable prices. More

by Tglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Tglover responded

Thanks for a pleasant experience and great work!

April 04, 2023

Great price from the dealership! Needed brakes, thank you for great service and the car rental, everything is awesome! More

by L_DERUSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vazquez
April 04, 2023

This dealership is very knowledgeable and very coordinated. Dropped off my car for maintenance and was completed earlier than anticipated. More

by JSAW482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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