Westboro Toyota - Service Center

Always Satisfied The dealership and service team is always a pleasure to work with. That is why I have been with Westboro Toyota since 2001. I have purchased or l The dealership and service team is always a pleasure to work with. That is why I have been with Westboro Toyota since 2001. I have purchased or lease 3 vehicles from them and never a complaint. Their service team is impeccable and is there for you during the entire process. The only bad thing on my part is I cannot bring myself to leave when ever I visit.. Everyone is friendly and I have gotten to know many employees throughout the years so it is hard to leave when you feel you amongst friends or as I call them sometimes family. Keep up the great work! More

great on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the blades. We came to the Toyota dealership and were told by a person at the part department (sorry can't remember his name)that this part needs to be ordered. My son is visiting from Kings of Prussia PA and has to return to work that day and could not possibly drive without a functioning wiper. We have been customers at this dealership since we moved to MA. To the rescue came Eric Seidl and I have no words to describe how above and beyond his help was. My son who has a RAV4 2012 was able to safely drive back to PA. Please share my comments with Eric Seidl, he had always treated us great but I consider this one above and beyond. Sincerely Rachel Kleiman-Wexler More

A dealership you can rely on! For 17 years I have been a customer at Westborough Toyota. Service is outstanding. Toyota Service techs are reliable, fair and make me feel my conc For 17 years I have been a customer at Westborough Toyota. Service is outstanding. Toyota Service techs are reliable, fair and make me feel my concerns are important to them always. More

Consistently good service I bought my 2011 Toyota Tundra new from Westborough Toyota and have always had it serviced there. They perform oil changes, tire rotations, and regul I bought my 2011 Toyota Tundra new from Westborough Toyota and have always had it serviced there. They perform oil changes, tire rotations, and regular maintenance. Each time I've had the truck serviced Bebe, their main driver, gives me a ride to my office and he is very friendly and personable. Now that my 25,000 mile free maintenance has expired I will continue to get my truck serviced here. More

The BEST service and a great place to buy a car from After swearing off Toyotas for 20 years, I tried again 2 years ago with a Prius, in part due to the great experience and service my husband had with h After swearing off Toyotas for 20 years, I tried again 2 years ago with a Prius, in part due to the great experience and service my husband had with his Sienna minivan, serviced at Westboro Toyota, and I couldn't be happier. I left Toyota because of completely inept, VERY costly, but "nice" service at other local Toyota dealers, and the main company would not step in to help. On a scale of 1 to 10, they got a negative score. But the Sienna minivan was the best fit for us so we got it and love it. When I needed a new car, the Prius seemed like a good fit, so I thought I shouldn't hold a grudge to spite myself and because of Westboro's service, I was willing to give Toyota another try. Now, I would look at a Toyota first - why not? When we get the cars serviced, the staff are knowledgeable, helpful, and friendly. Appointments are on time, service is completed in the time they say (although that wasn't always the case but is lately, maybe because of feedback provided) and at the cost they say, it's not too expensive, they have a fine waiting area, plus a great shuttle when I need to drop it off. The Prius itself has been 100% issue free, something I've never experienced with any new car I've had. Shopping around when buying might get you a better price if go a few hours away for the exact car you want. But the sales staff at Westboro were no pressure, helpful, and friendly. More

Three hours of no service Arrived on time for a scheduled oil change. Treated gruffly, after they inspected Prius was told to sit in waiting area. After waiting for 3 hours, Arrived on time for a scheduled oil change. Treated gruffly, after they inspected Prius was told to sit in waiting area. After waiting for 3 hours, found out they had not done anything because they didn't know I was here. Took car and left. Never ever use this dealer! More

We bought our Prius here new in Dec '10 and I would struggle to find anything to complain about. The car has 60,000 miles on it and has not had a problem which helps. I have brought it exclusively he struggle to find anything to complain about. The car has 60,000 miles on it and has not had a problem which helps. I have brought it exclusively here for service. Every 5K I pay $20 for an inspection and tire rotation and every 10K I pay about $100 for a synthetic oil change and various filters. I make the appointment online and usually wait for it to be finished, but there is a shuttle. The waiting area is the showroom - no frills at all outside of coffee and snacks, but that is fine with me. I usually work on the wireless. This dealership is exactly what I like - simple, no BS, get in and out without fuss. Maintenance is strictly by the manual (minimal for the Prius) with no extra stuff thrown in. $50 is a bit much for a TPMS re-program for my winter tire/wheel package, but blame Toyota for making this an impossible do-it-yourself task like some other manufacturers. I can't see a reason to go anywhere else for service. More

I've been here several times, and each time the experience is great. The folks at the service desk are very knowledgable and professional, and the quality of the work performed is always top notch. experience is great. The folks at the service desk are very knowledgable and professional, and the quality of the work performed is always top notch. More

First, I strongly disagree with "wedgemoose"; he clearly came in with an agenda and didn't give the dealership a chance. My family and I have now bought 4 vehicles from this dealer and I had ano he clearly came in with an agenda and didn't give the dealership a chance. My family and I have now bought 4 vehicles from this dealer and I had another serviced there for 13 years. Their fine workmanship kept my original Toyota rolling strongly for 205,000 miles and 13 years! No wonder I bought my next car from them! It also convinced my husband to buy his car there and my daughter's car there. My daughter has since returned and bought her second car there - and she lives in New York! She also drives here to have the car serviced and wouldn't consider going anywhere else. The service is exemplary, friendly and extremely competent and thorough. The staff is friendly, knowledgeable and patient. The restrooms and waiting area are attractive and always clean. Complementary beverages and snacks are available - especially appreciated for those early morning appointments or after a difficult day. Complementary shuttle service is greatly appreciated with a skilled, friendly, and competent driver. If I live long enough to need another car, I absolutely will come to Westboro Toyota to purchase and service it. Thanks for all the wonderful years of association! More

Since January 2002, my wife and I have purchased two new Toyota Camrys from Westboro Toyota. Both sales were complete with expert-honest advise and information concerning the value and financial investment Toyota Camrys from Westboro Toyota. Both sales were complete with expert-honest advise and information concerning the value and financial investment for both vehicles. Both vehicles receive all servicing from this dealership and ALL of the service staff have consistently provided the level of service that I would expect to satisfy my motor vehicle needs. Excellent is the one word that best describes Westboro Toyota. More