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Westboro Toyota - Service Center

Westborough, MA

4.3
1,862 Reviews

1,863 Reviews of Westboro Toyota - Service Center

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May 19, 2023

They set clear expectations of current services and said that I also needed new tires, but I could wait until the end of summer. I appreciate the honesty. More

by DICKEYAJ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vazquez
May 19, 2023

Requested tire rotation after 90 minutes my car was returned to me with - NO- tire rotation completed. Said they could not find wheel lock. No one asked me for wheel lock and I was in the waiting room. More

by OBRIENSINPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Juan and everyone was courteous and listened to my concerns. I was periodically updated as progress with my vehicle. Thank you! More

by Carol
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Very nice service people. Allowed me to leave vehicle on a sat and called me back for pickup. Only gripe would be that the schedule and automated reminder told me 7AM when the More

by rc0018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Professional staff. Clean modern service center Ready when promised. Nice waiting area and the service coordinator was excellent More

by Lindalambrecht57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

They are attentive and care about the customer, plus the work is completed correctly each time. More

by DSIMINO4652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Carrillo
May 17, 2023

They were not upfront with the cost it would be for my car until I was checking out. Very unprofessional. More

by ELINI.BAUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Carrillo
May 16, 2023

I love the concierge offering and the time saved with the same great service. Then communication is excellent and I don’t have to sit in the waiting room More

by MEYPLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Carrillo
May 16, 2023

Very nice place I like that they have a number of friendly long term rmployees More

by JUDY.HULBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darmy Grullon
May 15, 2023

I have been coming to Westborough Toyota for nearly 20 years and the team is always professional and thorough. I would not go to any other place. I love these guys!! More

by R.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Carrillo
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