Westboro Toyota - Service Center

Excellent Service This is actually the 3rd time I've completed this form (not sure what happened) ... my opinion is still the same. John Hansen was the rep that worked This is actually the 3rd time I've completed this form (not sure what happened) ... my opinion is still the same. John Hansen was the rep that worked with and he was wonderful. Reviewed everything with me (turns out there were 3 recalls, not just one as I thought), and also pointed out recommendations (no pressure) on some other things I might want to do. Overall, the whole experience was great - fast, expert service; transportation home and back so I didn't have to wait at the dealership; and phone calls giving updates on the work being done. More

Sleazy upsell every time you go Good car buying experience. Sleazy upsell service model. Try to scare you into doing things just like Jiffy Lube. Clearly they made a choice to remo Good car buying experience. Sleazy upsell service model. Try to scare you into doing things just like Jiffy Lube. Clearly they made a choice to remove all of the "used car salesmen" sleaze from the buying process (except the upsell on warranties which they sadly still do) and moved it to the service piece. Its no coincidence they offer a "free" year of service with each car purchase. It's a year of intimidation and pressure to do unnecessary work. So LAME :( More

Outstanding service I had gone in for my 20,000 mile service and was very happy with everything today. Although there was a line of cars waiting to be dropped off, a serv I had gone in for my 20,000 mile service and was very happy with everything today. Although there was a line of cars waiting to be dropped off, a service rep met me at my car and escorted me inside to his desk. Drop off was easy. I left and ran errands. Upon my return my car was ready and my service rep took the time to answer my questions. We set the car up for getting my messages from my phone. He also helped me set up another tool which I can't recall as I write this review, but I was very happy with my service and help that day. My service person went above and beyond to help me!! More

The best I have ever seen Complete coverage of my concerns, fully updated throughout the day, offered next appointment as well , free coffee, they also have a great cafe wi Complete coverage of my concerns, fully updated throughout the day, offered next appointment as well , free coffee, they also have a great cafe with fresh food More

Service with a Smile John H. in the service department was a pleasure to work with - polite, professional and accommodating. Will be back the next time my car needs to be John H. in the service department was a pleasure to work with - polite, professional and accommodating. Will be back the next time my car needs to be serviced. More

Priase for Westboro Toyota I am very happy with service my RAV4 receives from Westboro Toyota. the service is excellent, and Erik Thorsen was great! Keep up the good work! I am very happy with service my RAV4 receives from Westboro Toyota. the service is excellent, and Erik Thorsen was great! Keep up the good work! More

Great place to go and service your car and buy one also My whole family went and bought a car .,., we have bought 5 cars from Westboro Toyota and will be going back soon to buy another one soon after buyin My whole family went and bought a car .,., we have bought 5 cars from Westboro Toyota and will be going back soon to buy another one soon after buying they make servicing your car so easy from all the employees so nice and friendly . We love there service department More

Very professional and courteous Great service experience! First time I let my guard down bringing my vehicle in for service at a dealer. Kavin the service mechanic is top notch! Alfr Great service experience! First time I let my guard down bringing my vehicle in for service at a dealer. Kavin the service mechanic is top notch! Alfredo the service manager and Kevin the service advisor all professional and courteous through the whole process. More

Excellent Service! I have serviced at a few different dealerships and I found this one to be the best. I went to get an inspection sticker for my car without any previo I have serviced at a few different dealerships and I found this one to be the best. I went to get an inspection sticker for my car without any previous appointment, They were friendly and fast! That's A+ service! More

Great service The best service and fast ! great people Erik was very nice the top guy was pleasant and gave me a coin for lunch. Bravo !!! I will return with my s The best service and fast ! great people Erik was very nice the top guy was pleasant and gave me a coin for lunch. Bravo !!! I will return with my sons vehicle for service. I was using another place in Milford . Not anymore thank you Erik and the other guy. More