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1,848 Reviews of Westboro Toyota - Service Center
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February 09, 2025
This is the second time that I went in for something that had been recalled. Both times I was told that the part had been ordered and they had it. Both times they hadn't. After me telling them it was as the had been recalled. Both times I was told that the part had been ordered and they had it. Both times they hadn't. After me telling them it was as the second time, they told me that they would do a 'visual inspection'. I was told it was okay, and that they would note this on the paperwork. When I got home I realized that they said that they did a visual inspection AND that they replaced the part which isn't true. More
by CLPOUTRE
February 09, 2025
Good service. There was problem with seat belt gotten loosened not tightened. They fixed it There was problem with seat belt gotten loosened not tightened. They fixed it More
by prakashpatel01none
Verified CustomerEmployees Worked With
February 09, 2025
Terrible customer service experience. Was told the service would be at no cost and then proceeded to be charged $79 Was told the service would be at no cost and then proceeded to be charged $79 More
by George678
Employees Worked With
February 09, 2025
I have been a customer of this dealership for 11 years. Even when I make an appointment, I generally have to wait over 20 mts. Nobody acknowledges that you had an appointment. The service managers simply i Even when I make an appointment, I generally have to wait over 20 mts. Nobody acknowledges that you had an appointment. The service managers simply ignore you and act like you are an unwelcome interruption to their day. If they are so busy or short staffed perhaps they could have given me a different appointment. More
by SHEKHARSENGUPTA1
February 09, 2025
Excellent service. Professional approach. Very impressed and I will continue consults regarding the serviceability of my car.. Professional approach. Very impressed and I will continue consults regarding the serviceability of my car.. More
by ADHIAMBO3
February 09, 2025
Everyone was pleasant. No hard sell (a HUGE plus), though I was pretty sure what I wanted. There was a miscommunication, but not anything underhanded. Dealers get a bad No hard sell (a HUGE plus), though I was pretty sure what I wanted. There was a miscommunication, but not anything underhanded. Dealers get a bad rep, but Westboro is better than the average. More
by yowlsing
February 05, 2025
The people there are courteous and knowledgeable. Always accommodating whether making an appointment or giving service . Always accommodating whether making an appointment or giving service . More
by STANLEY9936
Employees Worked With
February 05, 2025
Kevin was courteous, professional and honest regarding car maintenance needs. Work was done in timely manner. car maintenance needs. Work was done in timely manner. More
by MLAURENCE123
Employees Worked With
February 04, 2025
So far so good hopefully I will get some of the results that I am spectin the staff is very respectful.and kind I have a few appointments for minor repairs I hope everything goes well and don't see why.so that I am spectin the staff is very respectful.and kind I have a few appointments for minor repairs I hope everything goes well and don't see why.so far so good 👍 More
by catalinapiedrasblanca01
Employees Worked With
February 02, 2025
Kevin and the team at Westborough Toyota did a great job with my car. The car was ready when they said, and everything was done well. with my car. The car was ready when they said, and everything was done well. More
by DPLATT.PRINTPRODUCTION
