Westboro Toyota - Service Center

Came here for full detailing but the quality of the work didn’t seem up to par as other times. There were still stains on the interior of the front doors that I was able to remove after with a Lysol wipe. M didn’t seem up to par as other times. There were still stains on the interior of the front doors that I was able to remove after with a Lysol wipe. Maybe this was because I had a voucher for free detailing? Car also did not come with the “new car” smell. It smelled clean and like Lysol but not “new car” Otherwise service was excellent More

Al is great. He is so nice and listens to you. I couldn't be any happier He is so nice and listens to you. I couldn't be any happier More

The service was quick, affordable and convenient. I would definitely go back there. The customer service representative came down to great me. It was amazing. Amenitieswise... I would definitely go back there. The customer service representative came down to great me. It was amazing. Amenitieswise... More

Just good service that I’ve come to expect from westboro Toyota. It made me to consider the purchase of another RAV4 Toyota. It made me to consider the purchase of another RAV4 More

I lost ignition key to car and service had it replaced in 1 day which was exceptional. 1 day which was exceptional. More

Since we were on a vacation from Pittsburgh, our car was leaking fluid we needed to have it checked out for the next part of our trip. This dealership checked the car and okayed it for the rest of our trip. leaking fluid we needed to have it checked out for the next part of our trip. This dealership checked the car and okayed it for the rest of our trip. We feel that we have a safe ride for the rest of our trip and to go home. Thank you so much Toyota dealership in Northborough, Massachusetts. More

The service writer was perfectly fine. I bought tires at Westboro Toyota in 2022 and brought my van in to investigate three leaky tires this week. One tire had a puncture that was repaire I bought tires at Westboro Toyota in 2022 and brought my van in to investigate three leaky tires this week. One tire had a puncture that was repaired under the road hazard warranty (pro-rated). The other two had leaks around the valve stem/TPS on the rim. I declined to get the TPS problem fixed at Toyota and went to a different shop the next day. This shop pointed out that the valve stem (RF) had been sealed with some kind of glue, and it looked as if someone tried to tape the TPS, which had broken off, to the rim. Until yesterday, only Westboro Toyota has handled these wheels since the new tires were installed. My other shop reported the detached TPS immediately, but no mention was made of it Wednesday at Westboro Toyota. Only the need for new "Fit Kits" for the TPS was suggested, with no mention of a completely detached TPS. So was the TPS broken off by Toyota in the past? Or did they see it and repeatedly ignore it? I spent over two hours waiting for this terrible outcome in Westboro, plus the time spent correcting it in my Northborough shop. More

Fast and easy. Would be nice to have coffee in the waiting room though ii Would be nice to have coffee in the waiting room though ii More

Very helpful customer service rep and great service by technician who performed the service on time technician who performed the service on time More

They forgot to reset my "Maintenance Required" warning and now I need to go back-it is an inconvenience. and now I need to go back-it is an inconvenience. More