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Westboro Toyota - Service Center

Westborough, MA

4.3
1,848 Reviews

1,848 Reviews of Westboro Toyota - Service Center

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February 22, 2025

My Meir was transparent and didn’t try to up. She was friendly, knowledgeable, and had a patient ear and would actually listen. I have three dealership shops near me. Koch, Acton and Westboro. I More

by Mark from Bolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

No give lot attention on warranty just open eye people 3 days before warranty cancel and then no make good service More

by MAGNOLOPESROCHA
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fraebert Velasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Law
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Everyone is always kind and helpful. I appreciate their honest assessment of my car and I always feel that they have my back. I have never felt misled or taken advantage of. Westboro Toy More

by Lisa Wagoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Juan was excellent--patient and calm in the face of my anxieties about solving my tire pressure problem before my drive to Michigan next week (it turned out to be a nail). Five stars! Gabriel was also ext More

by DNOLTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Great service, quick, polite, always remind me next time service, provide suggestions for future service and good programs More

by Wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

I had a extremely minor issue in fact was fixed in less than 5 mins but was still charged 185, I stopped getting service because of this price gauging I only came because of timing and hoping parts would b More

by DARYLCOPPOLA
Recommend Dealer
No
February 20, 2025

Service department at westboro toyota is awful. On multiple occasions I have showed up and my car was not ready from getting service done. One time it was almost 8 hours for an oil change and this More

by NICHOLASJH1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Always good service at Westboro. The work is done well and quickly, waiting area is adequate. More

by RICH.HAMEL1615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

This was my first visit. Absolutely appalled by the lack of communication. Will not be returning. Felt scammed from the moment I made the appointment. More

by WASGUNTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I got a flat tire while I was driving and new westborough toyota was coming up so I drive in with no appointment praying that they could squeeze me in and help me. And they did! More

by JSKAWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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