Westboro Toyota - Service Center

Very helpful! He communicated exactly what would be done and explained what was covered and how long it would take. Everything went great! He communicated exactly what would be done and explained what was covered and how long it would take. Everything went great! More

Have worked with John before and he has been extremely helpful and professional in taking me through the servicing process. helpful and professional in taking me through the servicing process. More

Work was completed as expected the detailing could have been better ! Out side in the sun it showed missed spots and lines of swirls ! Can’t hide the work from the direct sun! Simplest way to see great wor been better ! Out side in the sun it showed missed spots and lines of swirls ! Can’t hide the work from the direct sun! Simplest way to see great work to average work! Glad it was done still needed some cleaning done! Inside work was done very well Regards Ralph More

Appointment was kept on time. We had a clear discussion of the work to be done and a couple of questions that I had were answered clearly and concisely. Work was completed within We had a clear discussion of the work to be done and a couple of questions that I had were answered clearly and concisely. Work was completed within a reasonable time. No issues at all. Excellent service. More

Great service department. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. More

I waited over 2 hours for an oil change I had an appointment for. Friendly staff but too long for a basic service. appointment for. Friendly staff but too long for a basic service. More

Jeremy was great. I came in without an appointment, but with the cover over my wheel hanging off. He helped me right away, got me to the parts department for the order I came in without an appointment, but with the cover over my wheel hanging off. He helped me right away, got me to the parts department for the order and the next day got me right in to have the part replaced. More

My salesman was matt he was great he didn’t push me into anything and made my experience a pleasant one, actually everyone at Westboro Toyota was very nice and helpful… anything and made my experience a pleasant one, actually everyone at Westboro Toyota was very nice and helpful… More

The staff is very professional and friendly. The work is thorough and efficient, and is always completed within the estimated time frame. They just do an excellent job! The work is thorough and efficient, and is always completed within the estimated time frame. They just do an excellent job! More

When I booked my appt that morning I was given a choice of several afternoon times and was told there were many open slots. I was told that the service would take 2 hours. The reality was very different. I of several afternoon times and was told there were many open slots. I was told that the service would take 2 hours. The reality was very different. I had to wait 3 hours until they started the 2 hours of work. They way overbooked and I spent 5 hours there for rear brakes. There was no place to sit, a crowd waiting for hours and hours for simple work, not just me. My/our time is valuable and this shows no respect for your customers to overbook like that . Really bad booking and customer service. Not John's fault, the fault of those booking and management. I have been a long standing customer bought my car from you and had all of my service done at Westboro for the past 7 yrs till now. Spent thousands and thousands on maintenance with you through the years. Really angry when I left and still am. More