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Westboro Toyota
Westborough, MA
2,544 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,544 reviews
May 14, 2025
They were busy and I did have to wait but they apologized and thanked me for my patience. They were clear and direct in our conversations and thanked me for my patience. They were clear and direct in our conversations More
by MMAIDER
Verified CustomerEmployees Worked With
May 13, 2025
Waited for truck. Was quoted 1 1/2 hrs - it was 2. May not seem like a lot but when you are waiting with nothing to do, it is a long time. Was quoted 1 1/2 hrs - it was 2. May not seem like a lot but when you are waiting with nothing to do, it is a long time. More
by MCCABEJOHN69
Employees Worked With
May 13, 2025
Not happy at the end Manager don't know how to treat people Manager don't know how to treat people ,sold me car without original floor carpet after it was offered ???? people Manager don't know how to treat people ,sold me car without original floor carpet after it was offered ???? More
by Henry.nunez
May 13, 2025
I was able to call and get in for service the same day and they were done wuick and they were done wuick More
by Kevin
Employees Worked With
May 12, 2025
Juan is a very kind, respectful and helpful service advisor. He is honest and attentive. I trust him and really enjoy working with him when getting my Highlander serviced at Westboro Toyota. The ser advisor. He is honest and attentive. I trust him and really enjoy working with him when getting my Highlander serviced at Westboro Toyota. The service department at Westboro Toyota has treated me very well over the years. Alfredo the service manager does a very good job and works hard. More
by TIGERSAAA
Employees Worked With
May 12, 2025
Service Manager Alfredo Lopes and Service Advisor Zack were extremely helpful in resolving all issues with the local adjuster to get the water damage claim approved. They went above and beyond to escalate were extremely helpful in resolving all issues with the local adjuster to get the water damage claim approved. They went above and beyond to escalate the case to the claim escalation manager and secure supplemental claim approval. Ultimately, everything worked out well. Thank you again . More
by PRADSNEHA
Employees Worked With
Alfredo Lopes and Zack
May 11, 2025
Reached dealership and had to wait for over 15 mts because Juan was busy eating and other two ladies were least concerned that I was waiting. Probably shift starts at 7.30 or 8 am and I was at the dea because Juan was busy eating and other two ladies were least concerned that I was waiting. Probably shift starts at 7.30 or 8 am and I was at the dealership at 9 am and this gentleman was busy eating. Secondly neither did he greet me nor did he smiled once during the whole process. I have used other Toyota dealership but never was treated in this manner. Thirdly they changed all the settings in my vehicle which was painful to restore to my original settings More
by AB
Employees Worked With
May 10, 2025
Great experience good people Tomas was awesome and has been keeping me up to date every step been keeping me up to date every step More
by jimmy6171990
May 09, 2025
very friendly a place to relax and do your personal work while people are working on your car while people are working on your car More
by SHAN.ADENO
