Westboro Toyota

Communication with the client is poor, I had a really bad experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours withou experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours without telling me The issue, I was looking for people that were professional to work with my car. That’s why I choose Toyota to do all the work, but I had an horrible experience More

A horrible experience, Terrible service worst experience. The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is on point for the Costumer More

He was very helpful and made the transaction easy. The car is fantastic, he stayed with us well after his shift ended. The car is fantastic, he stayed with us well after his shift ended. More

Overall the service quality was good However, the employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind More

Westborough Toyota is where I take my car to get it serviced. I find it convenient with quality workmanship. serviced. I find it convenient with quality workmanship. More

Very untruthful, deceptive pricing, unreliable service,does not stand behind their products, and will not return calls. Would not recommend you to anyone. Should have listened to our son. service,does not stand behind their products, and will not return calls. Would not recommend you to anyone. Should have listened to our son. More

Saw Al Lopez about regular maintenance and mentioned I needed lessons on how to correctly maneuver certain features of my 2021 Toyota Prius Hybrid. After the regular servicing, Leo, who sold me my car, ca needed lessons on how to correctly maneuver certain features of my 2021 Toyota Prius Hybrid. After the regular servicing, Leo, who sold me my car, came to show me how to do several things on the car. As always, he was patient, knowledgeable, and happy to show me what to do. More

Westborough toyota was able to help me with my repair needs same day as I called. Kevin was very clear when communicating timing and pricing. I would have needed to visit two or three different shops to needs same day as I called. Kevin was very clear when communicating timing and pricing. I would have needed to visit two or three different shops to have the same work done elsewhere. They were able to help me with my state inspection too. More

Courteous, efficient and friendly service. Harold was very helpful and made sure that my questions and concerns were addressed. I am pleased with the service. I just wish you we reimplement th Harold was very helpful and made sure that my questions and concerns were addressed. I am pleased with the service. I just wish you we reimplement the shuttle service so that I could go shopping in the area while my vehicle is being serviced. If I ever left, it would be for that reason only. More

Excellent customer service Excellent customer service. Very helpful and informative. Excellent customer service. Very helpful and informative. Try to help as much as he can with giving honest advice and f Very helpful and informative. Excellent customer service. Very helpful and informative. Try to help as much as he can with giving honest advice and feedback More