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Westboro Toyota
Westborough, MA
2,104 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,104 reviews
October 10, 2024
The service took much longer than anticipated. It seems that there were delays primarily due to getting parts and cost estimates related to a car recall. It seems that there were delays primarily due to getting parts and cost estimates related to a car recall. More
by SVERSELIS
Verified CustomerEmployees Worked With
Don’t remember
October 10, 2024
The service crew is always great at explaing what needs to be done, giving and estimated time to complete and keeping me updated if something causes the work to be delayed. to be done, giving and estimated time to complete and keeping me updated if something causes the work to be delayed. More
by ELIZK_WARD
Employees Worked With
Flahert
October 10, 2024
Very disappointed to find that the warranty on my two year old battery, which I purchased from you, is six weeks past the two year mark and needs to be replaced. Language was a bit of a challenge, bu year old battery, which I purchased from you, is six weeks past the two year mark and needs to be replaced. Language was a bit of a challenge, but tech showed me that the plates had disintegrated in one of the cells. Never had a battery go bad in two years, and I think given the timing you ought to be willing to replace it at no charge to me. More
by KEVINP0609
Employees Worked With
I don’t remember her name. She said she was new if that helps. She was very friendly and helpful.
October 10, 2024
Service was very fast, efficient and thorough. The customer service person was also very efficient. Great operation The customer service person was also very efficient. Great operation More
by Mark
Employees Worked With
October 09, 2024
I was told I needed to get a brake pad replaced so I said go ahead but they ended up replacing both brake pads and rotors. i guess that normal procedure for you but I was not told that and was not told how e go ahead but they ended up replacing both brake pads and rotors. i guess that normal procedure for you but I was not told that and was not told how expensive it was going to be. I was not excited to be told after it was done that I needed to pay $800 and change. I will say I’m thankful he brought the price down $100 for me but I wish he told me ahead of time how expensive it was. More
by Cam
Employees Worked With
October 09, 2024
5000 mile service took over one and one half hours. Ridiculous for only tire rotation and top and top off fluids. Ridiculous for only tire rotation and top and top off fluids. More
by SRMCLEOD7
Employees Worked With
October 09, 2024
Called and got an appointment the same day for an oil change. Was only there less than an hour and got my service performed and a multi- point checkup. Everybody was so pleasant!! change. Was only there less than an hour and got my service performed and a multi- point checkup. Everybody was so pleasant!! More
by CHERELLAD
Employees Worked With
Gabrielle Young
October 08, 2024
I got great service from Juan. Very attentive and customer focussed. He communicated well too. Very attentive and customer focussed. He communicated well too. More
by MYPC_CHHAYA
Employees Worked With
October 08, 2024
They do a Good work no Problem in time Good atention nice person buena resección person buena resección More
by acceso.maynor
Employees Worked With
October 08, 2024
very professional and personable went out of his way answered all the questions took extra time to go over the functions of the vehicle i was very happy with Leonardo answered all the questions took extra time to go over the functions of the vehicle i was very happy with Leonardo More
by HAPJACK155
