Westboro Toyota

There is no proper way to deal with parts, service and sales department. I have to get a part that wasn’t installed when I bought my vehicle due to parts shortage. I had to follow up, multiple times to ge sales department. I have to get a part that wasn’t installed when I bought my vehicle due to parts shortage. I had to follow up, multiple times to get it done. I did have few questions about my new car and sales guys are rude to answer my questions as they think the sales person should’ve be covering those when I got my vehicle.. I paid 60k for bare customer service from the dealer More

I had an appointment for 2:15 PM for my Toyota Tacoma and arrived at 2:00. However, I was not checked in until almost 2:55. The service was for the 30,000 mile checkup. The service was not completed until af arrived at 2:00. However, I was not checked in until almost 2:55. The service was for the 30,000 mile checkup. The service was not completed until after 6:00 PM. More

Thank you! Everyone is kind and helpful. Sometimes the wait is more than expected but understandable Everyone is kind and helpful. Sometimes the wait is more than expected but understandable More

Juan has provided the most professional and timely customer service. Westboro Toyota is a top notch service provider..Thanks. customer service. Westboro Toyota is a top notch service provider..Thanks. More

Car was not looked at for 2 hours despite having a scheduled appointment. I had to inquire about the progress twice. The management was supposed to follow up with me about the appointment experience b scheduled appointment. I had to inquire about the progress twice. The management was supposed to follow up with me about the appointment experience but have not so far. More

Have never had a good appointment there even though I bought my car there. I'll be moving on to a new model once my service plan is up. bought my car there. I'll be moving on to a new model once my service plan is up. More

Will never use this dealership again. Will never use this dealership again. Will never use this dealership again. Will never use this dealership again. Will never use this dealership again. More

It has been a pleasure working with Mason Noseworthy with the purchase of my Toyota 4Runner. Mason was easy going, friendly and went above and beyond. Excellent service at Westboro Toyota! Definitely worth t the purchase of my Toyota 4Runner. Mason was easy going, friendly and went above and beyond. Excellent service at Westboro Toyota! Definitely worth the drive. Looking forward to working with Mason again. Thank you, Jennifer More

Easiest to schedule service with, all present, past and future services explained, no one tried to “up-sell” me, and the wait was minimal. future services explained, no one tried to “up-sell” me, and the wait was minimal. More

I’m not sure this is even your fault but after having my tires rotated there my car was making a horrible noise. Brought it to my regular mechanic and he said somehow my lug nuts were backing off of my tire tires rotated there my car was making a horrible noise. Brought it to my regular mechanic and he said somehow my lug nuts were backing off of my tire. He retourqued the wheels and did a safety check for me. The noise didn’t happen right away so like I say, I’m not sure it was your fault. More