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Westboro Toyota
Westborough, MA
2,134 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,134 reviews
February 02, 2024
Kevin communicates well. The service was completed within the time I expected. I'm happy that I made the switch from Bernardi to Westborough Toyota for my service The service was completed within the time I expected. I'm happy that I made the switch from Bernardi to Westborough Toyota for my service More
by ANNE01748
Verified Customer
February 01, 2024
John is attentive to customer concerns and people friendly. What more can you ask for? friendly. What more can you ask for? More
by RUBENSEVERE
February 01, 2024
I scheduled a test drive in advance for a plug in hybrid. When I arrived (on time), the vehicle was not ready. When it was, the test drive was super annoying because: 1. the EV battery was dead, so I couldn When I arrived (on time), the vehicle was not ready. When it was, the test drive was super annoying because: 1. the EV battery was dead, so I couldn't test electric mode 2. the gas light was on, with only 10 miles until empty 3. the low tire pressure alert was on 4. the sales rep told me the charging cable that comes with the vehicle was in the spare tire compartment, but it wasn't there, so it wasn't possible to test that the vehicle accepts a charge 5. the key remote battery was low, so it would only manually unlock the car, and the car beeped a "Low Key Battery" alert the entire duration of the test drive I guess whoever pulled the vehicle around for the test drive had a blindfold on or something. Who knows. Didn't go back. More
by Armando Dippet
Employees Worked With
Robert Terrell
February 01, 2024
They intook my car hastle free - had it done in an hour and a half and then I was on my way and a half and then I was on my way More
by JOEY.REBOVICH
February 01, 2024
Service was good. Easy to make an appointment Nice area to wait. Cafe food was good. Easy to make an appointment Nice area to wait. Cafe food was good. More
by SONE0204
January 31, 2024
One problem. They expect customers to stay with car until they're ready to begin service . There needs to be a visible SIGN posted to inform us. They expect customers to stay with car until they're ready to begin service . There needs to be a visible SIGN posted to inform us. More
by JUDI82
January 31, 2024
Needs to be a little more private. Yelling across the room your car is done and what you need done isn't EVERYONE'S business. A little tack goes a long way Yelling across the room your car is done and what you need done isn't EVERYONE'S business. A little tack goes a long way More
by Lac1337
January 31, 2024
It went well It went as I expected and I am pleased the way it went. way it went. More
by MICHELLE.MOORE
