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Westboro Toyota

Westborough, MA

4.3
2,408 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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271 Turnpike Rd

Westborough, MA

01581

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Showing 2,408 reviews

March 22, 2025

Westboro Toyota damaged my Camry Hybrid when it was in for service last Saturday 3-15-2025. I am still waiting for the service manager to contact me… very disappointing! More

by Ernest Sachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

My experience with my service advisor was excellent. Thank you, thank you and thank you. Geesh! More

by JSHEA145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great communication and everything ran smoothly. Likewise, I had an excellent experience working with Juan Rodriguez. More

by SWEETMELISS
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
March 22, 2025

It was a pleasant experience. They got me a good deal.. my payment was lower then expected.. More

by Karen Law
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Chamoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Malkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Initial diagnosis was incorrect. Refused listening to customer, replaced battery terminal connectors instead of a new prorated battery. End up replaced a battery few days later but r More

by haipd2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Gauthier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

I had visited a few other dealerships and WESTBORO TOYOTA was the first one I felt comfortable doing business at everyone listened and really made the process painless More

by PAULAOGASSIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Fail to fix the problem and still charging money. And yet I bought the car with them More

by SUNGAPAPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

The Service Manager Alfredo goes above and beyond. Can't thank him enough for all of his help! More

by ELLEN01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

I Wasn’t happy about the condition that the car was delivered to our home. More

by natashadownie4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Boothe, Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Our Service Advisor, John Hansen, is the primary reason why we continue to utilize this dealership. More

by ZELLEMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Inkyoo Yoon
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