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Westboro Toyota
Westborough, MA
2,692 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,692 reviews
August 14, 2025
very good customer service, Matthew is very knowledgeable, kind and easy on the eyes ;) 10/10 experience knowledgeable, kind and easy on the eyes ;) 10/10 experience More
by Natalina
Verified CustomerEmployees Worked With
August 14, 2025
Excellent service, very fast, 1000 points 🫡👍 I recommend it, if you haven't been, you should go, they are the best in the state. recommend it, if you haven't been, you should go, they are the best in the state. More
by MARCELOUSA20
Employees Worked With
Other Employees :
Léo
August 13, 2025
Dealership lacks a clearly designated parking area for visitors/shoppers. When pulling into the dealership have no idea where I can park my car - the lot is packed and the front of the lot is full with a visitors/shoppers. When pulling into the dealership have no idea where I can park my car - the lot is packed and the front of the lot is full with a mix of unlicensed and licensed cars More
by BAINMORGADOK
Employees Worked With
August 11, 2025
An additional charge was levied, but the service advisor was unable to explain it, as there is no waste disposal involved in the service performed. Tried to contact the service manager, but the line didn't was unable to explain it, as there is no waste disposal involved in the service performed. Tried to contact the service manager, but the line didn't go through. More
by SESHADRI.SRINIVASAN
Employees Worked With
August 11, 2025
Dealt with Mason. Nice guy who got the job done. He owned the car I purchased and had great insight on the purchase. Totally would travel to MA from CT to work with th Nice guy who got the job done. He owned the car I purchased and had great insight on the purchase. Totally would travel to MA from CT to work with them. More
by rhock1
August 10, 2025
Great service on both our cars yesterday. Got to see our sales guy Leo too. Got to see our sales guy Leo too. More
by ONEILSDCB
August 10, 2025
My car wasn’t ready in the slightest when I drove it off the lot. When I went back to address the issues the sales manager told me “it’s not my problem anymore”. I am super frustrated with how things were h the lot. When I went back to address the issues the sales manager told me “it’s not my problem anymore”. I am super frustrated with how things were handled being told “it’s a used car”. However, it was new to me and it should have been ready for me. More
by ADRIANA.BALDELLLI
August 09, 2025
Long time customer made an appointment took car in on time and performed required service time and performed required service More
by CRAIGR729
Employees Worked With
