Westboro Toyota

Great service! Professional people. Above and beyond. Complete commitment and communication. Extra touches. My service tech grant was fantastic! Professional people. Above and beyond. Complete commitment and communication. Extra touches. My service tech grant was fantastic! More

Excellent service since purchasing my 2023 Corolla Cross. Could have spent more time with me explaining the features when I picked up the car. Could have spent more time with me explaining the features when I picked up the car. More

Good service The dealership gave me and my card a very good and profesional service good and profesional service More

The service department was very efficient in processing my paperwork and made sure my service was completed in a timely manner my paperwork and made sure my service was completed in a timely manner More

We came to Westborough to look at a gently used Tacoma. We were very pleased with our sales person, Alex. He was kind, friendly, and answered all of our questions. He presented options and then left us alo We were very pleased with our sales person, Alex. He was kind, friendly, and answered all of our questions. He presented options and then left us alone to decide. A nice, no pressure approach! We also enjoyed our time with the Sales manager, JD, Who again, presented options and let us decide what was best for our finances. Altogether a very enjoyable interaction. More

Communication with the client is poor, I had a really bad experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours withou experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours without telling me The issue, I was looking for people that were professional to work with my car. That’s why I choose Toyota to do all the work, but I had an horrible experience More

A horrible experience, Terrible service worst experience. The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is on point for the Costumer More

Awful experience- Jessica was miserable to deal with. She should not be customer facing. Treated everyone including her team as if beneath her. Both Mason and Jack were great. If not for them I would She should not be customer facing. Treated everyone including her team as if beneath her. Both Mason and Jack were great. If not for them I would have walked out. Only reason Westborough got the sale is Prius is in such short supply and they had exactly what I wanted. More

He was very helpful and made the transaction easy. The car is fantastic, he stayed with us well after his shift ended. The car is fantastic, he stayed with us well after his shift ended. More

Overall the service quality was good However, the employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind More