Westboro Toyota

They have a very helpful staff. Good experience at this dealership. I will return there. Good experience at this dealership. I will return there. More

For starters, vehicle check in is atrociously inefficient. I pulled in exactly on time (1400 hrs) for my appointment, no one even came near me for 20 min., and at 1500 hrs my car was still sitti inefficient. I pulled in exactly on time (1400 hrs) for my appointment, no one even came near me for 20 min., and at 1500 hrs my car was still sitting in a space in the back parking lot. Several lifts were not in use. Made me wonder why I bothered making an appointment. I opted to leave since I didn’t see much activity in the work area and reschedule to the next morning, which was fortunate for me because that appointment for only rear brakes went from 1000 to 1600 hrs. The estimate of time I had gotten for the job was 2-2.5 hrs. The only updates I got were the ones I went looking for. I expected more from a Toyota dealer. More

On time, particular, communicative and pleasant. Easy to deal with. Bebe always stops by to say hello. Easy to deal with. Bebe always stops by to say hello. More

Thank you for helping me upgrade my car, we love our new car so much. car so much. More

Friendly and knowledgeable staff. Improved wait time. Comfortable waiting area with refreshments. Repeat customer. Will return. Improved wait time. Comfortable waiting area with refreshments. Repeat customer. Will return. More

Horrible experience! I made reservation for state inspection for 11/20 morning 8:30am, and dropped off my car at 6pm 11/19 hoping my car can be done on time before I use I made reservation for state inspection for 11/20 morning 8:30am, and dropped off my car at 6pm 11/19 hoping my car can be done on time before I used for the rest of the day. Gabrielle left a message at 7:30am asking me to confirm my approval of the $35 fee. I called back at 8:40am and talked to another lady. She had no clue why I called and I explained to her 3 times and asked her to notify Gabrielle. She still promised. I waited 6 hours and called in asking why my car not ready. A lady transferred me an advisor's voice mail. I left voice mail. No one called back. Around 5pm, Gabrielle emailed me asking for approval. I was surprised!!! Gabrielle handled it quickly and nicely. My car is done in 30 minutes. I'm very disappointed with the lady who I spoke with in the morning and the advisor who received my voice mail but never returned. I left voice mail for service manager as well. He never called back. Thanks Gabrielle for her quick help eventually. More

Owen told me about the tire special (4 or the price of 3) . He explained the available tires. I love my new tires. The coolant replacement was done. The car is running very well. . He explained the available tires. I love my new tires. The coolant replacement was done. The car is running very well. More

I am satisfied with the results. Thank you for the help provided to me every time I go there . Thank you for the help provided to me every time I go there . More

Scheduling was easy called me when finished,appreciate prompt service .Drop off was easy and fast prompt service .Drop off was easy and fast More

Always the best! Efficient, clear about the cost, and worked me in to get the headlamp replaced! Efficient, clear about the cost, and worked me in to get the headlamp replaced! More