Westboro Toyota

Very knowledgeable and listen their client needs! My vehicle came on time and it had the features that I was expecting! My vehicle came on time and it had the features that I was expecting! More

They find the car you’re looking for and are not pushy about what you want versus what they want to sell you. about what you want versus what they want to sell you. More

Whenever I have an issue with my car they are always attentive and helpful to check the problem. Everybody is friendly and professional. Jody is very efficient and takes her time to explain things. attentive and helpful to check the problem. Everybody is friendly and professional. Jody is very efficient and takes her time to explain things. More

O I recently purcharsed a RAV4 from Westboro. The sales dept was excellent. They had my car ready 2 days ahead of the promised date. Everything in the car was as promised. I saw in my app that th The sales dept was excellent. They had my car ready 2 days ahead of the promised date. Everything in the car was as promised. I saw in my app that the air pressure in one of the wheels was 6-7 psi lower than other tires. I took my care back. Within a few minutes they readjusted all 4 tires to 40psig. No waiting. They also explained all the functions and controls in the car before I left. I love their sales and service teams. More

Excellent representative went way beyond the extra mile to meet all oir need and then some. to meet all oir need and then some. More

Dear, I wanted to take a moment to share my appreciation for the exceptional customer service. I consistently receive from Westborough Toyota. Kevin in particular has always provided outstanding service. Ke for the exceptional customer service. I consistently receive from Westborough Toyota. Kevin in particular has always provided outstanding service. Kevin is very professional knowledgeable and honest his expertise and commitment to delivering the best service for my Car have made every experience at Westborough Toyota a positive one thank you for having such dedicated and skilled professionals like Kevin on your team. It truly makes a difference. Sincerely, Yelena More

After I purchased the truck (signed the papers) the communication with the dealership has been very poorly. I was told that my truck was ready for pickup but it wasn't. The 2 chrome pieces on the rear communication with the dealership has been very poorly. I was told that my truck was ready for pickup but it wasn't. The 2 chrome pieces on the rear bumper wasn't installed and I still don't know what's going on with my 3" lift kit. I got the truck Saturday and today is Wednesday and just know I am getting my truck inspected. I had to call my insurance agent to see if she could help me with the situation even her contact the dealership. I called Robert Terrell and Tony a few times to see if they could speed up the process for me but I felt that they didn't care. Like I said when I was negotiating the truck I had all the attention but after I signed the papers my treatment has been completely different. More

The process was frustrating and not followed through properly. The salesman (not George) didn't follow through on so many details. The negotiated price was not written down properly and I caught that, w properly. The salesman (not George) didn't follow through on so many details. The negotiated price was not written down properly and I caught that, which made it seem underhanded. So many details after kept being missed. The financial person was fine, but now I find out that I have to cancel the plates on the old vehicle which I was NEVER TOLD and have paid insurance for a month on a vehicle that you now own. The selection at this dealership was good, but the process was poor. Perhaps if I worked with someone else it would have been better, but I'll have to really think hard before returning. More

Juan was very helpful. I am a long time customer and almost always have a pleasant experience when I bring the car in for service. I am a long time customer and almost always have a pleasant experience when I bring the car in for service. More

Excellent customer service. Able to schedule service in a timely manner. Like the waiting area with coffee and plenty of space to relax or work while waiting for car arrive to Able to schedule service in a timely manner. Like the waiting area with coffee and plenty of space to relax or work while waiting for car arrive to be completed. More