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Westboro Toyota
Westborough, MA
2,132 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,132 reviews
June 13, 2024
Good fast service. The team keeps you updated on the progress and the prices. The facility is neat and clean and comfortable so you can read or do work while you wait. The team keeps you updated on the progress and the prices. The facility is neat and clean and comfortable so you can read or do work while you wait. Prices are fair. More
by ERICMYERS2
Verified CustomerEmployees Worked With
June 13, 2024
Great dealership. Very friendly and accommodating.. always helpful and willing to go the extra distance to provide great service Very friendly and accommodating.. always helpful and willing to go the extra distance to provide great service More
by BILLNEMES1217
June 12, 2024
Kevin is a genius. Treat people with kindness respect and dignity. Quality service done . I was satisfied Treat people with kindness respect and dignity. Quality service done . I was satisfied More
by NANAAMEYAA
Employees Worked With
June 12, 2024
Service is so slow! No one communicates with you until your car is done and then they have to find the car!! No one communicates with you until your car is done and then they have to find the car!! More
by VETOBOSSMAN
Employees Worked With
June 12, 2024
I was told that oil change + tire rotation service will be done in 1 to 1.5 hour. Upon my request to expedite to do it even earlier. After 1.5 hours, they brought the car in to start the service. No respec be done in 1 to 1.5 hour. Upon my request to expedite to do it even earlier. After 1.5 hours, they brought the car in to start the service. No respect for clients time. Same thing happened last time. Sheepishly, service personnel printed out the paper at 45min stamp but actual service was completed by 2 hours. So there is fallacy in record keeping as well. More
by HCSHAH
Employees Worked With
June 09, 2024
Very busy place. We tried to get an appraisal for moor car but all the sales people were too busy to help us. Also, they told us we couldn’t get a tire rotation done We tried to get an appraisal for moor car but all the sales people were too busy to help us. Also, they told us we couldn’t get a tire rotation done because the tires threads were too low. Funny enough those tires are not even a year old More
by waltc
Employees Worked With
June 09, 2024
I’ve been considering switching to a different dealership to have my car serviced. The 2 major reasons for not wanting to return to Westboro Toyota are 1) Long wait times. in my experience I wait at least 15 to have my car serviced. The 2 major reasons for not wanting to return to Westboro Toyota are 1) Long wait times. in my experience I wait at least 15-20 minutes for someone to check me in despite having an appointment. And lastly, 2) The employees who check you in are seldomly pleasant. It has made my last few visits highly disappointing. More
by clinaortiz.co
Employees Worked With
June 09, 2024
Very nice place and comfortable waiting room,the service advisor was very knowledgeable about my questions advisor was very knowledgeable about my questions More
by BONSUBILLY
Employees Worked With
