Westboro Toyota

Went to the dealership several times to learn about the Toyota line and eventually buy a new car. The first trip, we were brushed off by a member of the sales team when he found out we were only there t Toyota line and eventually buy a new car. The first trip, we were brushed off by a member of the sales team when he found out we were only there to research the cars. The second trip was more enjoyable were we dealt with a more senior member of the team and he really helped us out by getting us all the information we wanted and then urged us to walk away to make sure we were making a good desicion. The third and final trip, we came ready to buy and dealt with the sales team again. After telling him we were looking to buy and exactly what we wanted, he turned rather cold to us and left us sitting at his desk for 15 while he "looked for a brochure". When he finally came back, he tried pushing the most expensive version of the model we were looking at and we again had to tell him what we wanted. (Note: He kept pushing the color as if that mattered when we were still talking options.) Finally, he got frustrated and walked off for another 10 min and came back trying to push a used version of the car that more closely fit our wants. Being only interested in new, we told him no and off he goes to get a manager to push the used car on us. Finally, we started getting very frustrated and we told the manager what we wanted and said if they didn't have it on the lot, we'd wait for him to pull it in. He flat out said, "Then I guess we can do nothing to help you," and we walked out. We went up to the Acton Toyota, found a car very close to what we wanted,, got a great offer and bought the car 4 days later. Overall, I doubt I will ever go back to Westboro Toyota again. More

I needed a car very quickly and the dealer had an actual sales price posted on the web (not just MSRP or invoice). The quoted price was good enough that I felt no need to haggle and both the initial sales v sales price posted on the web (not just MSRP or invoice). The quoted price was good enough that I felt no need to haggle and both the initial sales visit and the pickup of the car were quick and painless. The best new car buying experience I have had in 25 years. More

Browsed the internet for a Tacoma 4x4 V6 with few bells and whistles. Found almost exactly what I needed here and asked for a quote that included all fees. Within 2 hours Wesley responded with a complete and whistles. Found almost exactly what I needed here and asked for a quote that included all fees. Within 2 hours Wesley responded with a complete price list including sales tax, reg. fees, doc. fees, etc. I went to the showroom the next day and purchased the vehicle for the promised price. There were no "surprises." Financing at a competitive rate was arranged on the spot. Very open, honest, and helpful. More

I bought a loaded 2007 Camry Hybrid 50th Anniversary Edition from salesman Ed Jackman . He was friendly, knowledgeable about the hybrid technology and options and didn't pressure me. It was a very relax Edition from salesman Ed Jackman . He was friendly, knowledgeable about the hybrid technology and options and didn't pressure me. It was a very relaxing and pleasant experience. The next day one of the owners of Westboro Toyota/Dodge phoned me to introduce himself and see if I had any questions/complaints about the terms of the sale or my salesman. I told him I was very satisfied with both. The only negative aspect will be next month when the first payment is due on the most expensive Camry ever built by Toyota!!! More

I was told that I would be able to purchase a toyota pick-up truck for a certain price and I test drove it and called a few days later to tell them that I wanted to buy it at the price they specified, o pick-up truck for a certain price and I test drove it and called a few days later to tell them that I wanted to buy it at the price they specified, only to find out that they wanted two thousand dollars more for it because it was a "rare find". naturally I never went there again. More