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Westboro Toyota
Westborough, MA
2,132 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,132 reviews
July 02, 2024
Went in. Was ready to buy a brand new vehicle for close to $60,000 and was completely mind blown when we were offered a few thousand dollars for our vehicle. Was ready to buy a brand new vehicle for close to $60,000 and was completely mind blown when we were offered a few thousand dollars for our vehicle. Left and went else where and were offered $14,000 for our used vehicle!!! Be careful walking in here. The place felt slimy from the second I walked in. Imperial Toyota ALL the way. More
by Allieranieri
Employees Worked With
Dont recall employees name.
June 24, 2024
Not honest service; taken advantage of new and trusting customer who was happened to be a woman customer who was happened to be a woman More
by RFish
Verified CustomerEmployees Worked With
June 23, 2024
Very god team at Toyota, best place for vehicle to be serviced. Very helpful team! serviced. Very helpful team! More
by mgalindo
June 22, 2024
Great place Great people! Had my car serviced was done right the first time. They treat you like family. Had my car serviced was done right the first time. They treat you like family. More
by Rick.audi43
Employees Worked With
June 20, 2024
I’m not sure why appointments are booked for service. Virtually every time I book a service appointment for a specific time, I wait to pull into the garage, I wait for a service representative, and I wai Virtually every time I book a service appointment for a specific time, I wait to pull into the garage, I wait for a service representative, and I wait for a representative at one of several service desks. Once seen at the desk, I waited 2 hours in the dealership to have a routine oil change, tire rotation, and air filter replacement. I was quoted a price over the phone as I made the appointment that very same day, and was given a price at the desk which was ten dollars above the quoted price, which I disputed. I will say that the service representative then gave me a 25.00 coupon, which I appreciated, but would not have known about had I not disputed the quote. It is quite frustrating when the cars waiting to be serviced are stacked up like planes waiting for takeoff on a runway! If an appointment is booked, that appointment time should be honored. More
by DEERHUNTER071957
Employees Worked With
Don’t know any service rep’s name
June 19, 2024
Straight forward advise and very trustworthy I would recommend the dealer and the agent. Great people. recommend the dealer and the agent. Great people. More
by Rbridges1039
Employees Worked With
June 19, 2024
Complete service in a timely manner. I was on a tight schedule and they got it all done for me! The service was complete and everyone was very polite and helpful. I was on a tight schedule and they got it all done for me! The service was complete and everyone was very polite and helpful. More
by CHERYL.GOTTLIEB
Employees Worked With
June 19, 2024
Great service manager who goes above and beyond to ensure customers are satisfied and want to return. customers are satisfied and want to return. More
by DBRADLEE.13
June 18, 2024
I had an appointment to get an inspection sticker. It took an hour to complete. No one apologized for the delay and one of the men at a desk gave me one word answers and shoulder shrugs. Horrible serv It took an hour to complete. No one apologized for the delay and one of the men at a desk gave me one word answers and shoulder shrugs. Horrible service. More
by AENGLISH491
Employees Worked With
