Westboro Toyota

Excellent experience with James Lavelle, Asst Servc Manager I went for a repair of the rack and pinion at Westboro Toyota on August 18, 2014, a cost of $996.73. I had an excellent experience in which the servic I went for a repair of the rack and pinion at Westboro Toyota on August 18, 2014, a cost of $996.73. I had an excellent experience in which the service advisor, assistant service manager James Lavelle, was very informative and communicative. Mr. Lavelle put in a lot of research on the vehicle’s repair, offered a shuttle from Westboro Toyota [which is amazing because the destination wasn’t near Westboro] and he went above and beyond with helping me as a customer. He was on the phone with the independent shop that gave the quote, he was communicating with the other service managers in his department and he was very professional, friendly and courteous. Also, Westboro Toyota is the only dealership that advertises a matching price for an independent shop. Mr. Lavelle took my worries away because when I got quotes from local shops, they were too nervous and couldn't figure out how to do the repair without removing the engine from the car. Mr. Lavelle stated that Toyota knows their cars very well, and indeed Westboro Toyota far exceeded my expectations on this repair. I was nervous going in, and afterward the worries went away. Even though I had a past situation with Duy Pham in regards to a separate incident that involved my battery, it shouldn't reflect negatively on the service department at Westboro Toyota. More

Best car buying experience I've ever had! I purchased a new 4Runner from Westboro Toyota and could not have had a better car buying experience. I was feeling a little jaded after having a terr I purchased a new 4Runner from Westboro Toyota and could not have had a better car buying experience. I was feeling a little jaded after having a terrible experience at Toyota of Braintree, but Westboro Toyota really has it all! My communications with Kyle McCann were pleasant and thorough. The no haggle pricing made everything nice and simple. Joseph Cefalo was my product specialist and walked us through the whole pressure free process. Ryan Callahan was able to get me a very fair price on my trade in. I was at the dealership for a total of 3 hours and drove away in a new car, it could not have been easier or more pleasant. I will be referring everyone I know to Westboro Toyota! More

Nice and friendly personel Bought my used 2013 rv4 with them, Leo was so friendly, helpfull, explaining everything, helped us from the buying process to the pick up the car, and Bought my used 2013 rv4 with them, Leo was so friendly, helpfull, explaining everything, helped us from the buying process to the pick up the car, and so glad we bought this car with him, I totally recommend Leo, to anyone who wants to buy a nice car. More

great! I was interested in a Tacoma they had for sale, they are highly sought after trucks and hard to find for a good price. I got a truck in great conditio I was interested in a Tacoma they had for sale, they are highly sought after trucks and hard to find for a good price. I got a truck in great condition from them for a price UNDER bluebook value. The truck runs great, and the staff are fantastic. highly recommend . More

Leo was an excellent sales person! I would like to say that I was very well attended by Leo from Toyota Westboro. He is a very helpful person! I spent almost an entire day in the store I would like to say that I was very well attended by Leo from Toyota Westboro. He is a very helpful person! I spent almost an entire day in the store looking for an ideal car for my business of Cleaning Houses and Offices. Leo demonstrated extreme patience and a wonderful courtesy. I already pointed his service to 4 of my friends. I bought a new car with Leo 3 days ago. It was a great service! Thank you. Patricia Ferreira - www.CoutoCleaningHandyman.com More

Car purchase The receptionists were very friendly, courteous and helpful. Ricky Santos was very pleasant to work with and made the experience easier, he also answe The receptionists were very friendly, courteous and helpful. Ricky Santos was very pleasant to work with and made the experience easier, he also answered all my questions about the car's features. Pedro Brum was also very pleasant and efficient. He was very patient and answered all my questions. Both gentlemen returned my calls in a short period of time. Buying a car is not an easy experience and both of them made it a little easier. Maureen Ryan More

I was so lucky to meet Erin at Westboro Toyota 😊 This was the first time I was purchasing a car on my own and I was very unsure of how to go about things without being helped concerning decisions to This was the first time I was purchasing a car on my own and I was very unsure of how to go about things without being helped concerning decisions to be made. Meeting Erin Gallant was the best thing that could happen to me. I told her I was new at this and she immediately was able to put me at ease with her warm smile and caring way. She provided all the information I needed to understand all aspects of financing, purchasing and the quality of the car I wanted. During the process of establishing my car insurance the insurance co. closed for the day. I did not have a ride home so Erin immediately volunteered to drive me home and when she found out I wouldn't have a ride to my dentist the next day she picked me up and drove me to my doctor. I'm a 65 yr old woman ,educated but totally naive in certain transactions I left Westboro Toyota feeling confident. Erin made me feel so cared about. I will return and continue to refer her to my children and friends. Erin Gallant is a very special young woman! More

Happy Customer I had the most amazing experience. I went in just looking to test drive a few cars and get a feel for what I wanted. I was not ONCE pressured to buy. I had the most amazing experience. I went in just looking to test drive a few cars and get a feel for what I wanted. I was not ONCE pressured to buy. Joe was the one helping me out and let me tell you he is great! He has such a great attitude! He made sure I was comfortable. I would recommend Westboro Toyota to all of my friends and family and I know where to go whenever I am in need/want of a new car. I ended up getting a 2015 Toyota Corolla with the help of Joe. He made sure it was comfortable with my budget and my lifestyle. THANK YOU SO MUCH WESTBORO TOYOTA FOR MY WONDERFUL NEW CAR! & Thank you Joe for the experience. More

Great service Excellent customer service Leo was extremely polite and helpful. Did not try to push anything and was a pleasure to work with! Recommend all to stop a Excellent customer service Leo was extremely polite and helpful. Did not try to push anything and was a pleasure to work with! Recommend all to stop and see Leo or your car buying needs! More

Excellent Customer Service I was fortunate to work with Leo. I purchased a used Toyota Matrix and the process was as easy as it can be. I would highly recommend this dealership. I was fortunate to work with Leo. I purchased a used Toyota Matrix and the process was as easy as it can be. I would highly recommend this dealership. Daniel Laroca More