Westboro Toyota

I had a very positive experience at this dealership. Everyone I dealt with was knowledgeable, friendly and professional. I never felt pressured to buy anything and I felt I was treated with respect and Everyone I dealt with was knowledgeable, friendly and professional. I never felt pressured to buy anything and I felt I was treated with respect and honesty. I highly recommend this dealer. More

I regulay take my Lexus RX330 to Toyota of Westboro for service. My lexus has 150,000 miles and runs and looks new. Eric has made sure he informs me of services that are due. He also assures me in most service. My lexus has 150,000 miles and runs and looks new. Eric has made sure he informs me of services that are due. He also assures me in most cases that I will get my vehicle back that same day when I bring the car in for repairs. That is very important to me as my time is limited. I look for Eric each trip I make to to Westboro of Toyota. Jim Egan More

The service department was excellent! I dealt with Eric Seidl. He was very courteous and friendly. The waiting area was clean and comfortable. I barely had time to finish my cup of coffee and the car wa Seidl. He was very courteous and friendly. The waiting area was clean and comfortable. I barely had time to finish my cup of coffee and the car was ready to go. Everyone that I have dealt with at this dearlership has been fantastic. I would highly recommend Westboro Toyota to everyone. More

I recently had to inquire a new vehicle because my old car kept breaking down over the last few years. Enough where I had to 'stop the bleeding' on my poor wallet! So, once I had the finances to get a new car kept breaking down over the last few years. Enough where I had to 'stop the bleeding' on my poor wallet! So, once I had the finances to get a new one, I went with Toyota, because I worked for a Toyota dealer for 5 years. Toyota's are reliable and built with quality standards. They have been since day 1. I love the Camry, so I went with Westboro Toyota. It's the closest dealer from my home and they offered the lowest price on a 2011 Camry LE. I had great service from start to finish. Every person I dealt with on the floor was great. Jon [My sales consultant] was very friendly, helpful, and very informative about the car and the whole deal. I originally thought I could buy the car, but after talking about the options, it was best to lease the car. I am glad I did because I always have the option to buy it when the lease is over. My payments are lower and more manageable leasing rather than owning. I have some friends that leased cars in the past, but I never thought about it. I always bought cars outright from a dealer [with financing], or privately [full price paid on the spot]. Another 'shocker' was how quick the car was ready....within 24 hours! I read reviews that it took days or even weeks before getting a new car. My Dad's car [purchased from H.C. Toyota] took almost a month to finalize the deal, mainly because of the sales staff was 'disconnected' with the deal. That was NOT the case with Westboro Toyota. This was actually my FIRST true good experience with an auto dealer. I have dealt with about 4 in the past. Most of them just want to 'take the money and run' [Steve Miller reference]. So, all and all...everyone was very friendly, explained everything in detail, and treated me like I was the only person there! I would highly recommend this dealer to anyone. More

The Assistant Service Manager, Dirk Levy, has always been an amazing resource for all my service needs for my 2008 Toyota Highlander. My most recent visit for an oil change and tire rotation was another fan an amazing resource for all my service needs for my 2008 Toyota Highlander. My most recent visit for an oil change and tire rotation was another fantastic experience, thanks to Dirk. He always goes above and beyond the expectation and I'm so thankful for his undying patience with all of my questions/issues. He is outstanding in his field and I'm thankful. The overall dealership is terrific and I will always bring my car to these folks for service, since I know I'm in GREAT hands. More

This is the 2nd vechile that we bought from Dave Barrett. We have been VERY HAPPY with him. He does what he says and stands behind his sales. He has work hard to locate what we wanted and does not get upset We have been VERY HAPPY with him. He does what he says and stands behind his sales. He has work hard to locate what we wanted and does not get upset with all the questions that we ask. More

I recently purchased a 2008 Rav4 from this dealership and found the staff to be professional and knowledgeable. Mark made every effort to ensure that we were pleased with our purchase and felt secure that an found the staff to be professional and knowledgeable. Mark made every effort to ensure that we were pleased with our purchase and felt secure that any issues would be handled to our satisfaction. Branko handled the financing and made the entire experience fun and anxiety-free! Both of these men are assets to Westboro Toyota and I would highly recommend them to our family and friends. Thank you Westboro Toyota, Marie Arakelian More

We were there for a long period of time, However considering the fact that the employees there were very friendly and patient to answer all of our questions our time there was not at all unpleasant. considering the fact that the employees there were very friendly and patient to answer all of our questions our time there was not at all unpleasant. Mr. David J. Chapin took really good care of us, taking extra time to show us several vehicles, answering our questions and explaining each of the gadgets in each of the different models. We are happy customers and we thank the Westboro Toyota for having such great employees :) More

Great Service and and easy transaction. The sales team was very helpful in getting the information that I requested on the Prius. They had what I was looking for, I test drove the vehicle and within a we was very helpful in getting the information that I requested on the Prius. They had what I was looking for, I test drove the vehicle and within a week I was signing papers and had a new car! More

We were in the market for a Venza. Our salesman, Sam, was very helpful showing us various models, features, etc.. Prior to coming in we provided details on our trade (year, model, mileage, condition was very helpful showing us various models, features, etc.. Prior to coming in we provided details on our trade (year, model, mileage, condition) and were told the used car manager was "very interested" in our car. When we were at the dealership it became an old, high mileage car that would be tough for them to sell. The initial offer on the trade was very low which we balked at. The salesman then went back to talk with his manager and upped the offer by $2k. At that point we were still aways apart, and then the manager came back with the salesman to negotiate himself. (And each time the salesman went to meet with his manager he took an unusually long amount of time to return.) From there it was questioning where I came up with values, debating how much they could re-sell it for and the need for them to make a profit (which I understood). It was an uncomfortable experience from our perspective and we left without striking a deal, but they provided us with their standing offer when we left. After we left the dealership I never heard from them again, after hearing from them on a regular basis prior to going in. Ultimately we ended up buying a used Venza from another dealership where we had a much better experience. And the value we got on the trade was $3,500 higher than their initial offer, and $1,500 higher than their 2nd offer (which I mention because I don't want this to seem like a customer who is complaining because they had an unrealistic value of their car). Maybe they would have moved more on the price, and dealerships can obviously have different values for trade-ins, but their first offer was so low to the point where I felt like they were trying to pull one over on me. Overall, I wouldn't necessarily discourage people from shopping at Westboro Toyota; the salesmen seem friendly, helpful and knowledgeable. We've had the Venza for a week now and love it. But I would make sure to have a good understanding of the value of the car and trade before going in. More