Westboro Toyota

I'd definitely recommend our salesperson, Jamie McDonald. He answered all our questions, was patient and is not the stereotypical, overbearing car salesman. He was proactive about returning our cal McDonald. He answered all our questions, was patient and is not the stereotypical, overbearing car salesman. He was proactive about returning our calls and checking to find answers if he didn't have them. He even took us for a test drive (one of several) in a snowstorm, minutes from closing time. If you want to work with someone who is responsive and gets the job done in a straight-forward, helpful way, you should ask for Jamie. Had positive experiences with Mike (manager), and Bob (finance) as well. The dealership, in general, is friendly. The restrooms are clean. They offer snacks and coffee, hot cider, etc. Since we leased new cars, I can't comment on the service department yet, but from what I could see, service customers also seemed pleased with the overall experience. More

We bought our Prius here new in Dec '10 and I would struggle to find anything to complain about. The car has 60,000 miles on it and has not had a problem which helps. I have brought it exclusively he struggle to find anything to complain about. The car has 60,000 miles on it and has not had a problem which helps. I have brought it exclusively here for service. Every 5K I pay $20 for an inspection and tire rotation and every 10K I pay about $100 for a synthetic oil change and various filters. I make the appointment online and usually wait for it to be finished, but there is a shuttle. The waiting area is the showroom - no frills at all outside of coffee and snacks, but that is fine with me. I usually work on the wireless. This dealership is exactly what I like - simple, no BS, get in and out without fuss. Maintenance is strictly by the manual (minimal for the Prius) with no extra stuff thrown in. $50 is a bit much for a TPMS re-program for my winter tire/wheel package, but blame Toyota for making this an impossible do-it-yourself task like some other manufacturers. I can't see a reason to go anywhere else for service. More

I have been looking for cars for several weeks but have not found a car I like and meets my needs at the price I want to pay. I did not expect to find that today but I was nearby Westboro Toyota after drop not found a car I like and meets my needs at the price I want to pay. I did not expect to find that today but I was nearby Westboro Toyota after dropping my son off for soccer practice and saw that they had a very good selection of Prius's. Whe I got home I looked up and saw that the on libe prices were very reasonable so when Mike called I asked my wife, we made an appointment and drove back to the dealership. Mike put us in touch with Fabricio who was very knowledgable about the Prius we were interested in and my own car as well. I have fond htat most sale people are not clear on how or why a hybrid works and are more interested in selling you on mark up or luxury point items. I also felt no pressure to but the car perhaps because we were interested in it. After we close the deal my woif mentioned on the way home that the whole experience was far better than she had had before buying cars. She felt they were honest and treated us with respect. More

I've been here several times, and each time the experience is great. The folks at the service desk are very knowledgable and professional, and the quality of the work performed is always top notch. experience is great. The folks at the service desk are very knowledgable and professional, and the quality of the work performed is always top notch. More

First, I strongly disagree with "wedgemoose"; he clearly came in with an agenda and didn't give the dealership a chance. My family and I have now bought 4 vehicles from this dealer and I had ano he clearly came in with an agenda and didn't give the dealership a chance. My family and I have now bought 4 vehicles from this dealer and I had another serviced there for 13 years. Their fine workmanship kept my original Toyota rolling strongly for 205,000 miles and 13 years! No wonder I bought my next car from them! It also convinced my husband to buy his car there and my daughter's car there. My daughter has since returned and bought her second car there - and she lives in New York! She also drives here to have the car serviced and wouldn't consider going anywhere else. The service is exemplary, friendly and extremely competent and thorough. The staff is friendly, knowledgeable and patient. The restrooms and waiting area are attractive and always clean. Complementary beverages and snacks are available - especially appreciated for those early morning appointments or after a difficult day. Complementary shuttle service is greatly appreciated with a skilled, friendly, and competent driver. If I live long enough to need another car, I absolutely will come to Westboro Toyota to purchase and service it. Thanks for all the wonderful years of association! More

Since January 2002, my wife and I have purchased two new Toyota Camrys from Westboro Toyota. Both sales were complete with expert-honest advise and information concerning the value and financial investment Toyota Camrys from Westboro Toyota. Both sales were complete with expert-honest advise and information concerning the value and financial investment for both vehicles. Both vehicles receive all servicing from this dealership and ALL of the service staff have consistently provided the level of service that I would expect to satisfy my motor vehicle needs. Excellent is the one word that best describes Westboro Toyota. More

Eric and the entire Service Center staff are always very professional, competent and courteous. They listen and communicate, clearly and concisely, so you can make informed decisions. They also appreciate professional, competent and courteous. They listen and communicate, clearly and concisely, so you can make informed decisions. They also appreciate your schedule and time limits and work best to minimize impacts. We have bought many cars at Westboro Toyota over the years and have always serviced them there. They are awesome. More

I wanted to destroy this place on here but after reading the reviews I don't have the heart. Listen, all dealerships are the same. Some may be better but basically the same. I only dealt with this place. Ne the reviews I don't have the heart. Listen, all dealerships are the same. Some may be better but basically the same. I only dealt with this place. Never got close to a deal done so I didn't have to go through what I have been reading. My grip is something different. An appointment made that didn't need to be made. They knew the situation and still tried to get me in there to pay hundreds more per month for a vehicle that I already made a deal on with another dealership. Why they would think I would pay them thousands more is beyond me. But that's their job. They think we are all stupid. And sorry to say, most people are. The reason for this review is the one thing that got me. During negotiations everyone knows it takes a good four to six times back and forth. sometimes more. I got one!!!! The snake oil salesman gave me one price and one payment option. I started to explain why I couldn't do what he had written for numbers on his little piece of paper and was greeted with a hand in front of my face. "Thanks" he said and his hand held out for the good bye handshake. I still to this day can not believe it. Not even one go back to the smug finance guy. It was decided after about three minutes being there that I would not be buying from these guys and I was the one treated like they were doing me a favor by giving me a price of thousands more than I could pay the next guy. So that tells me this place only wants the people that don't have a clue buying from them. The uneducated and uniformed. But Someone that challenges them gets the instant good bye. Which turns out to be a good thing. I guess I should be happy about it and not upset. So furious I drove to my original dealer (instead of still shopping around) made the deal for thousands less than these guys offered and am now driving my beautiful new vehicle. They must be different than all the other Toyota dealers that thrive of good reviews and surveys. And I guess they don't have a quota to hit on new car sales. Must be nice. So bottom line here folks is, if you know what you are doing. If you know how the get a decent deal. If you know how to buy a new car. If you are used to going back and forth instead of taking their first offer which is the highest(their not gonna give you the lowest first try) then don't come here. Not that type of place. Can't tell you about the rest of the stuff because I was handshake out the door.....haha THANK GOD for that!!!!! And I'm not mentioning any names. Not that this type of place would do anything about it but no need to get certain people in trouble. Let's just assume that they are all the same type of people here. since I only had about thirty minutes here, I will give the benefit of the doubt to them and say the three people I dealt with just were having a bad day or something??(Yes I know it would be a huge coincidence for three people to all be having a bad day at the same exact time. But, you never know) More

I bought my 2000 Tundra at Westboro Toyota. It now has over 318,000 miles and still runs great. I've had all maintenance & repair work done at your facility. I met Eric Seidl shortly after he began employ over 318,000 miles and still runs great. I've had all maintenance & repair work done at your facility. I met Eric Seidl shortly after he began employment in Westboro and he has been my primary contact to date. As always, Eric has been extremely helpful whenever I've had a problem or question regarding my vehicle. I was in the other day with a defective radiator and Eric helped me through the entire process of diagnosis to repair. He's great at customer service and should be considered a valuable member to your team. Thanks to Eric & Westboro Toyota I'm looking to 400,000 miles or more with my truck. More

I always have a good experience with Westboro Toyota. My family has bought and serviced cars with them for over 30 years. I have seen them develop, grow and strive to always put the customer first and be re family has bought and serviced cars with them for over 30 years. I have seen them develop, grow and strive to always put the customer first and be reasonable and fair. More