Westboro Toyota

Always Satisfied The dealership and service team is always a pleasure to work with. That is why I have been with Westboro Toyota since 2001. I have purchased or l The dealership and service team is always a pleasure to work with. That is why I have been with Westboro Toyota since 2001. I have purchased or lease 3 vehicles from them and never a complaint. Their service team is impeccable and is there for you during the entire process. The only bad thing on my part is I cannot bring myself to leave when ever I visit.. Everyone is friendly and I have gotten to know many employees throughout the years so it is hard to leave when you feel you amongst friends or as I call them sometimes family. Keep up the great work! More

Finally, a positive car buying experience! I had an amazing car buying experience! I searched unsuccessfully for a car for 3 weeks at smaller dealerships because I didn't think a big dealership I had an amazing car buying experience! I searched unsuccessfully for a car for 3 weeks at smaller dealerships because I didn't think a big dealership could fit my budget. Westborough Toyota was recommended by a friend and I figured it was worth a chance since I couldn't be any more discouraged. That feeling didn't last long; Jamie was incredible, he listened to exactly what I was looking for and delivered! He didn't try and skew me from my budget or put me "through the ringer" that car sales is known for. He was honest and personable throughout the process and helped me feel comfortable in making this big decision. Further, Jeff in finance was a cherry on top of the experience. Jeff broke down the financing process in layman's terms and gave helpful advice. He also found me the lowest interest rate I've ever been quoted at in the past few weeks. Between Jamie and Jeff I can honestly say I will be highly recommending Westborough Toyota to anyone I know looking for a vehicle. And I want to extend a HUGE thank you to both of them for giving me a the best positive and stress free car buying experience! I love my new car! More

From great to awesome Last month I bought a RAV4 and had a great experience. I wanted to have a 2nd vehicle and was working within a budget. Westboro Toyota (Paul and Bill) Last month I bought a RAV4 and had a great experience. I wanted to have a 2nd vehicle and was working within a budget. Westboro Toyota (Paul and Bill) asked me what I was looking for and what I could afford. They began their search and retuned a couple of days later with my options. They were able to get me financed through a bank that already turned me a away. They were “getting things done” I could not do myself. They were welcoming and friendly. People greet us when we enter and thank us when we leave. The service department answered my many questions and advised that I can call back with more. I show up at the dealer and someone makes sure my needs are met, I call and someone makes sure my needs are met, I leave a message after hours and in the morning I receive a call and someone makes sure my needs are met. Service, sales and financing questions answered and with a smile. This dealer really seems to operate like a family . Being a customer here, one finds themselves engulfed by this family atmosphere and I feel happy to have such a place that can meet my automobile needs. We have not only become a Toyota family but a Westboro Toyota family at that. More

I would highly recommend Westboro Toyota! I had been looking for a new car and I found a used car at Westboro Toyota. I emailed to ask if I could possibly test drive after work and a response I had been looking for a new car and I found a used car at Westboro Toyota. I emailed to ask if I could possibly test drive after work and a response was sent immediately. From the moment I walked into the dealership I was met with friendly and courteous people. I test drove the car and decided to purchase. The finance department worked quickly to get me a great deal and within an hour I was an owner of a great certified used car. I am more than happy with the service here and would highly recommend it to anyone. More

The best dealer in Mass I would like to say thanks to you and your crew for the best experience buying a new car ever. Like I mentioned to you, a couple of years ago I had a I would like to say thanks to you and your crew for the best experience buying a new car ever. Like I mentioned to you, a couple of years ago I had a very unhappy experience with Bernardi Toyota and I tried to buy the same Sienna model but at this time with Westboro Toyota everything was perfect, quick response, kindness, great staff members and an excellent customer service. Thanks again to help me achieve this dream. More

great on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the blades. We came to the Toyota dealership and were told by a person at the part department (sorry can't remember his name)that this part needs to be ordered. My son is visiting from Kings of Prussia PA and has to return to work that day and could not possibly drive without a functioning wiper. We have been customers at this dealership since we moved to MA. To the rescue came Eric Seidl and I have no words to describe how above and beyond his help was. My son who has a RAV4 2012 was able to safely drive back to PA. Please share my comments with Eric Seidl, he had always treated us great but I consider this one above and beyond. Sincerely Rachel Kleiman-Wexler More

Great service! :) I have been to this dealership many times for service. Everyone is great. I always get treated wonderfuly. I was in an accident last week and needed a I have been to this dealership many times for service. Everyone is great. I always get treated wonderfuly. I was in an accident last week and needed a new car. Shannon assisted me through everything and found a car that suited me perfectly. She is kind, professional and efficient. She made this stressful situation I was in very easy. I am very happy with my new Corolla! The man who helped with the finances was very king and helpful too. As well as the person who tagged in my old car. I will def be back again for my next purchase!! Thanks again! :) More

Best place I attempted to buy a jeep here, unfortunately the jeep was a standard, and I did not feel comfortable driving it. If it wasn't for that and if it wa I attempted to buy a jeep here, unfortunately the jeep was a standard, and I did not feel comfortable driving it. If it wasn't for that and if it was an automatic, I would have driven away smiling! From the minute I walked into Westboro Toyota, I was treated very well (I even went alone). My sales rep was Jamie the experience was completely stress free. He gave me all the numbers, scenarios and pricing for the jeep without any issues along with willing to compromise on all terms. This was one of the best experiences I have ever had, I was never bombarded with emails or phone calls from Jamie or the dealership in general and he was even going to let me take the jeep for a longer test drive if I wanted to give the standard another try. I never once felt any pressure from Jamie and I highly respect him for his professionalism. Next car purchase will absolutely be here and I will absolutely request Jamie McDonald at Westboro Toyota. Overall Westboro had great pricing compared for used vehicles in the area. Highly recommended!!!!!! More

Fall in love... not only with a car, but a dealership! It was such a privilege to work with Fabricio Machado. Although I did not intend on purchasing a car that evening, I found that, after working with Fa It was such a privilege to work with Fabricio Machado. Although I did not intend on purchasing a car that evening, I found that, after working with Fabricio, I truly did not want to risk dealing with any other salesperson. His genuine concern for my happiness with my purchase, the ease with which we made a deal, and his follow up to my purchase truly marked a consummate professional sales person who cares about his customers every step of the way--from test drive to my about-to-leave-the-lot-tutorial of my new RAV4. I had the fortunate opportunity to pay cash for my cash for my purchase and hope to upgrade to a new Toyota every two years. It is my sincere home that Fabricio will be the person with whom I work for my ongoing purchases. Bob Kenney and Jeffrey Paquette were the consummate professionals in the finance and paperwork department. I never felt pressured for anything additional, only wholly informed. What a pleasure to purchase at this dealership! Purchase your Toyota here, Check in with Fabricio. You wont regret it! More

Excellent experience Recently purchased a used (certified) Toyota Prias. Salesman was outstanding - attentive to my needs, spent time answering my questions and demonstrat Recently purchased a used (certified) Toyota Prias. Salesman was outstanding - attentive to my needs, spent time answering my questions and demonstrating multiple cars. Purchase was not rushed. Dealer price was good and reasonable amount for trade-in was offered. No negotiating on final price. When I returned for MA inspection a few days later, it was not clear from service records when oil was last changed. Dealer offered free oil/filter service. Also, during first week of ownership, discovered car did not have tonneau cover which was standard when new. After discussing with salesman, dealer ordered new part free of charge. Needless to say, I am very happy with Westboro Toyota and highly recommend dealership. Overall experience was excellent. More