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Westboro Toyota

Westborough, MA

4.1
2,696 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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271 Turnpike Rd

Westborough, MA

01581

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Showing 2,696 reviews

March 26, 2023

Zero communication about time of service and lack of support to customers waiting long for their car More

by SEANDAVIS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

Quick and easy inspection. They were able to fit me in without an appointment. I will be returning for other service needs. More

by hillarywarnerart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

Brought in two vehicles in and work done very timely. Very good staff and communication. More

by GONEMEMORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

Dealer representative was uneducated and did not demonstrate vehicle knowledge and the vehicle falsely advertised. He also did not explain the remote start properly or set up my car to pair with my More

by kel_cof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mateus Matos, Darmy Grullon
March 25, 2023

Professional, cheerful and well communicated, Kevin kept me abreast of findings, progress, and cost estimates. More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Westborough Toyota is an outstanding dealership due to their friendly and experienced personnel. I have been buying cars for many years and I recently searched several dealerships looking for the right ca More

by Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Pereira-Santos, Darmy Grullon
March 25, 2023

Lies, lies, lies. If going lie..get story aligned with others. Very disappointed-your lose More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Excellent staff, straight to the point and easy to deal. Very helpful with reasonable car price. More

by cjsamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Carrillo
March 24, 2023

Nice dealership with professional and attentive staff. Visits for vehicle service are well organized. Service department keeps you in the loop regarding your vehicle until your visit is over. More

by JPC116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

My service adviser John did really good. He is professional and patient. This is third car I bought from Westboro Toyota and like this dealer More

by GQIU2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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