Westboro Toyota

Exceptional Customer Service I purchased my used Matrix (my third Toyota and 2nd from Westboro Toyota) here and had some issued with unforeseen mechanical problems. The vehicle w I purchased my used Matrix (my third Toyota and 2nd from Westboro Toyota) here and had some issued with unforeseen mechanical problems. The vehicle was older, not one of the Pre-Certified choices, but still seemed like a great deal. As soon as the problems manifested themselves, the sales and the service department rushed to rescue and made it clear clear that they were here to help and would do what was needed to resolve this. They were true to their word and kept me updated as to what was going one. I did not have any fears about being left stranded or not having my needs and expectations meet. I truly feel secure in my relationship with Westboro Toyota and look forward to my purchase with them. More

GREAT SERVICE Brought my car in for routine maintenance and they found an issue with my remote starter. They worked wit the company who installed my remote starter Brought my car in for routine maintenance and they found an issue with my remote starter. They worked wit the company who installed my remote starter and had it working right away at no additional costs. The service department went out of their way to make sure my needs were taken care of made sure their other company was standing by their product to. The service department became an advocate for me and saved me money. I can not imagine bringing my vehicle to anyone else to for my service needs. They kept me updated and made me feel welcomed. They seem to have once service level here, "top notch". Whether it is a new car or a used car, you feel as if you are their most important customer at the time. More

It was very pleasant and pleasurable We have bought a lot of cars from Toyota for our family. We keep going back because Toyota is a good product and most of all we feel we are being tre We have bought a lot of cars from Toyota for our family. We keep going back because Toyota is a good product and most of all we feel we are being treated and honestly with everyone that works there. The sales staff and customer service always exceed our expectations. More

true to their word! Called for an oil change, I was able to get an appointment in an hour.They told me they would call me when my car was ready. They were true to their w Called for an oil change, I was able to get an appointment in an hour.They told me they would call me when my car was ready. They were true to their word. My car was ready in an hour as promised! Thanks for the great service! More

Quality Dealership Contacted and visited many dealers in the area. Westboro Toyota was the best by far. Don't waste your time anywhere else. Other dealers used fast talk Contacted and visited many dealers in the area. Westboro Toyota was the best by far. Don't waste your time anywhere else. Other dealers used fast talking high pressure sales people but never gave a straight answer when questions were asked. The sales associates at Westboro Toyota were polite and helpful in every way. It was a pleasure buying a car from them. More

Buying a car was easy going and hassle free. My wife and I’s experience purchasing a new car at Westboro Toyota was easy going and hassle free. Our Salesman was Ryan MacLean who helped us with ou My wife and I’s experience purchasing a new car at Westboro Toyota was easy going and hassle free. Our Salesman was Ryan MacLean who helped us with our purchase. No pressure, showed us and let us test drive the car we were interested in (2015 Corolla LE). There was a car on “special” on the website which was no longer available when we arrived, however Ryan quickly spoke with his Sale Manager and was able to match the price of the special on another vehicle that was pretty much identical. The usual add on sales items were offered (i.e. Simonize, extended warranty, rubber protection sidings, etc.). but there was no undue pressure to purchase. Jessica was a pleasure to work with on the paperwork side of things (finance forms, etc.). Ryan took the extra step of bringing our car out to Worcester to deliver it despite it being his scheduled day off and he also having a bad cold. All in all we had a great experience. More

Used car runs like new The maintenance repairs done in reasonable time and price on used Toyota. Check engine light stayed off. Car Service person was helpful and easy to wo The maintenance repairs done in reasonable time and price on used Toyota. Check engine light stayed off. Car Service person was helpful and easy to work with. Repair person did a great job. Being picked up and brought back to dealership made getting my repaired car easy. More

Happy Customer Low key sales approach - we've bought three vehicles from them and are very happy with the sales and service departments. We'll go back again. Low key sales approach - we've bought three vehicles from them and are very happy with the sales and service departments. We'll go back again. More

Exemplary service The customer service I received from Shannon was worry free and very respectful. She listened to my concerns and never tried to pressure me to make an The customer service I received from Shannon was worry free and very respectful. She listened to my concerns and never tried to pressure me to make any quick decisions. She took as much time as I wanted and answered all my questions. It was the best car buying experience I ever had. I highly recommend Westboro Toyota if you are thinking of a Toyota vehicle. Shannon will make your car buying experience worth the visit. More

Recent Vehicle Lease Working with Westboro was the best car buying/leasing experience we've ever had. The sales people were very helpful, spent a lot of time with us helpi Working with Westboro was the best car buying/leasing experience we've ever had. The sales people were very helpful, spent a lot of time with us helping us to decide on our purchase, and very up front regarding the price and incentives on the car we chose. We have already recommended them to neighbors of ours in the market for a new vehicle. More