Westboro Toyota

I had a wonderful experience working with Dave Crea at Westboro Toyota. My beloved 1998 Passat had recently died and I was unsure as to how I was going to secure a vehicle in a short amount of time and wi Westboro Toyota. My beloved 1998 Passat had recently died and I was unsure as to how I was going to secure a vehicle in a short amount of time and within in my narrow price range. Dave put me immediately at ease and worked tirelessly to get me a great deal and a beautiful car. I am very new to the car buying process and Dave was able to explain everything to me in terms that I could understand. I thank everyone at Westboro Toyota for all they they did to make this process stress free and financially manageable. I am now a proud owner of a 2011 Camry! :) Thank you! More

Do not buy a car from these people.  The salesperson lied to me about the warranties of my used car purchase and when I sent to pick up the car they said the car never included warranties and would not lied to me about the warranties of my used car purchase and when I sent to pick up the car they said the car never included warranties and would not hold up their end of the bargain.      They never apologized.  Mark told me "he wasted too much time".   They do not know how to treat people.  I struggled to get out the door with my baby and car seat and only the receptionist offered to open the door while Mark and the rest of the sales staff ignored me. DISHONEST and INCOMPETENT (I have since heard others say the same).  Don't spend your money here! More

Sales person and dealership demonstrated a desire to fulfill my requirements - very cordial communications. Financing review was informative with no additional add-on extras pressure. First appointmen fulfill my requirements - very cordial communications. Financing review was informative with no additional add-on extras pressure. First appointment for service (5,000 mile) was even scheduled with promises of reminder. More

I wanted a Prius. After going to two other local dealers, who did not ahve any and told me I would have to pay list price, I called Westborough. Gilles LaBelle is their hybrid sales manager and was dealers, who did not ahve any and told me I would have to pay list price, I called Westborough. Gilles LaBelle is their hybrid sales manager and was and is an absolute joy to deal with. Not only did they have cars in stock, they were sold at a discount to list. I HIGHLY recommend this dealership to anyone, especially anyone looking for a hybrid. More

I bought a used car and they supposedly replaced all the belts and added a 60 day warranty. 30 days after the warranty expired ALL the belts needed to be replaced. My mechanic told me that they were not r belts and added a 60 day warranty. 30 days after the warranty expired ALL the belts needed to be replaced. My mechanic told me that they were not replaced and very worn. THEY OUTRIGHT LIED TO ME. I WOULD NOT EVER GET MY CAR SERVICE THERE OR BUY ANOTHER ONE, EVER. More

Wonderful experience from start to finish! I was lucky enough to get to work with Dave Crea, a knowledgeable and friendly Westboro Toyota salesman. He knew everything about the inventory. He was able to enough to get to work with Dave Crea, a knowledgeable and friendly Westboro Toyota salesman. He knew everything about the inventory. He was able to asses my needs, work with my budget and get me into a brand new Rav4! I never thought I would be able to do that, but Dave walked me through the process step by step, answers all my questions and really eliminated all my fears. As a single woman, a car dealership can be a very intimidating place. But, at Westboro I was welcomed into the clean and bright dealership and was taken care of right away and felt comfortable with the whole team. I also had a great experience with Larry who handled the financing for me. It was quick and painless and very easy to understand. I would recommend this dealership especially if you get to buy from Dave Crea!! Thank you thank you thank you!! More

Overall a good experience with several new and used vehicles to choose from in the model and years I was searching for. I wanted a good Highlander, and I got a better than expected vehicle in great co vehicles to choose from in the model and years I was searching for. I wanted a good Highlander, and I got a better than expected vehicle in great condition. The transaction was easy and they took all afternoon to let us drive 3 different cars, and then settle on one and come to a price that seemed fair. This becomes almost a $30,000 transaction these days, so not feeling rushed or "sold" too hard was a nice feeling for both my wife and I. The car was ready and waiting as promised, and all of the staff paid attention to all of the details necessary to make this happen. I purchased one other Toyota from a different dealer several years ago, and they failed to alert me to a past problem with the vehicle - I did not go back to that dealer. I would, however, go back to Westboro Toyota if I need another car. More

I walked in wanting a new car, and that's what I was provided. The staff was friendly and knowledgeable. When I arrived, I told the salesperson that I wanted to be out as quick as possible, and he had m provided. The staff was friendly and knowledgeable. When I arrived, I told the salesperson that I wanted to be out as quick as possible, and he had me out of there with my new car within 2 hours. I would recommend this dealership to anyone looking to buy a Toyota. More

We wanted to replace our 2006 Prius with a new 2010 model. We found what we wanted online and asked for a quote. They contacted us immediately and we went to the dealership for a test drive. Our sal model. We found what we wanted online and asked for a quote. They contacted us immediately and we went to the dealership for a test drive. Our salesman, Ed Jackman, was very knowledgeable about the Prius and we ended up getting what we wanted for our trade, purchasing a fully loaded new red Prius, which my husband loves. The sales manager, Dave Barrett, worked the numbers with us so we were all satisfied. We've taken our Toyotas (I have a 2004 Corolla) into Westboro Toyota for service since we moved to town 6 years ago. We've always been happy with the service we've received. More

I was in the market for a new Toyota Camry and asked for quotes from different dealerships. Steve Briggs contacted me while I was test driving a Toyota Camry at another dealership and told me that he "liked quotes from different dealerships. Steve Briggs contacted me while I was test driving a Toyota Camry at another dealership and told me that he "liked me" and that if I drove 20 minutes to Westboro Toyota he would beat there price. So, I drove to Westboro Toyota was given the lower price however when I questioned why I have to pay the $300 docuement fee the negotiation took a turn for the worse. I asked to speak to the manager and Luiz Angelo explained that I "needed" to pay the docuement fee and that it is non-negotiable. I explained that a friend didn't pay for the fee but I was willing to pay the fee. At that point, Luiz turned hostile, slammed the paperwork down on the desk and said, "This deal is off". Basically, was very childish to the point where we sat there absolutely stunned. Needless to say, I have reported this dealership to Toyota, BBB, and other complaint organizations. I would stay away from this dealership since they are very unprofessional. More