Westboro Toyota

Had very large advertisement online at its website for FJ Cruiser $3000+ under MSRP. When called, the vehicle was "just sold yesterday, so you cannot take it out, I can find you one like it though." Of cou Cruiser $3000+ under MSRP. When called, the vehicle was "just sold yesterday, so you cannot take it out, I can find you one like it though." Of course, the one they find is more expensive and the price discount is not the same. This is classic bait and switch. What a disgrace. Do you really think your customers are stupid? More

Ten Stars! Seldom have I had a more efficient and productive experience in the purchase of any product as I recently had at Westborough Toyota. I've been in business for over 40 years and I can't sa productive experience in the purchase of any product as I recently had at Westborough Toyota. I've been in business for over 40 years and I can't say enough about the people and service of this company. I went in looking to lease a vehicle and had the good fortune to be helped by Mr. Wegryn, one of the many sales and leasing consultants at Westborough Toyota. In 15 minutes I had all my questions answered, choices and comparisons presented to me in clear language - we made our decision and one business day later we drove out of the lot with a new Corolla, registered and insured - Westborough Toyota did all the paperwork including going to the Registry of Motor Vehicles and handling the paperwork from my insurance company. And I paid less than I expected! I highly recommend this company. From sales to finance to service, everyone we met and did business with was fast, friendly, intelligent, and efficient. Wstborough Toyota will go far with a business model like this. Westborough Toyota and sales consultant Mark Wegryn - we give them Ten Stars. Ed and Janet Hart More

I found the salespeople I worked with to be very deep in product knowledge and willing to take the time to do it "your way" In purchasing my vehicle I had called 6 dealers and met with 4 others. That why product knowledge and willing to take the time to do it "your way" In purchasing my vehicle I had called 6 dealers and met with 4 others. That why I ended up here. I was able to get the vehicle I wanted for the price and any issues at delivery were dealt with promtly and friendly. I told the salesperson who sold me the car that I felt he really wanted me to come back and buy again from him the next time. More

It was a pleasure working with Jonathan. He directed us right away toward what we were looking for (pre-owned Matrix) and provided us with CarFaxes and other information. When it came time to make a deal, right away toward what we were looking for (pre-owned Matrix) and provided us with CarFaxes and other information. When it came time to make a deal, he was extremely respectful and fair, and we walked away very happy indeed. It was a great way to end the year. Did not meet Luiz in person, but he was very helpful and courteous over the phone. (Edit: met Luiz on Dec. 31. Just as nice in person as on the phone.) More

My sales experience with Westboro Toyota was extremely satisfactory. While price is never the only reason to select a vendor, I found Westboro's pricing to be substantially better than any other dealer an satisfactory. While price is never the only reason to select a vendor, I found Westboro's pricing to be substantially better than any other dealer and I searched in 3 states (RI, MA and CT). In addition, I found them (especially Steve Briggs) to be exceptionally knowledgable, straight-forward and direct sales people. Sincerity, directness, patience and honesty, combined with the best price made this a no brainer selection for me. My signing experience was also one of the best transactions I've encountered. Branko Kovacevic, the Business Manager is a truly nice guy who is willing to work with you. In general, I found the employees friendly in a sincere way. In an effort to get a feel for the overall operation, I struck up various conversations with employees not connected to my transaction and I was very impressed. One of these conversations turned out to be with the General Manager, Rick Tonelli. He secured some information for me unrelated to the transaction.... just to be helpful. There was nothing in it for him. My strong belief is that this behavior is representative of the overall operation. I couldn't imagine buying another new car without at least consulting with them first. I will also recommend to friends and family to do the same. More

I had a good experience at the dealership. Eric explained me the technical issues that my car had and what was needed to fix them. I did not have to wait long to get my car serviced, it was done the same day me the technical issues that my car had and what was needed to fix them. I did not have to wait long to get my car serviced, it was done the same day. One thing that I was not happy about was the service charges, I think it is a little pricey. More

I had a very positive experience at this dealership. Everyone I dealt with was knowledgeable, friendly and professional. I never felt pressured to buy anything and I felt I was treated with respect and Everyone I dealt with was knowledgeable, friendly and professional. I never felt pressured to buy anything and I felt I was treated with respect and honesty. I highly recommend this dealer. More

I regulay take my Lexus RX330 to Toyota of Westboro for service. My lexus has 150,000 miles and runs and looks new. Eric has made sure he informs me of services that are due. He also assures me in most service. My lexus has 150,000 miles and runs and looks new. Eric has made sure he informs me of services that are due. He also assures me in most cases that I will get my vehicle back that same day when I bring the car in for repairs. That is very important to me as my time is limited. I look for Eric each trip I make to to Westboro of Toyota. Jim Egan More

The service department was excellent! I dealt with Eric Seidl. He was very courteous and friendly. The waiting area was clean and comfortable. I barely had time to finish my cup of coffee and the car wa Seidl. He was very courteous and friendly. The waiting area was clean and comfortable. I barely had time to finish my cup of coffee and the car was ready to go. Everyone that I have dealt with at this dearlership has been fantastic. I would highly recommend Westboro Toyota to everyone. More

I recently had to inquire a new vehicle because my old car kept breaking down over the last few years. Enough where I had to 'stop the bleeding' on my poor wallet! So, once I had the finances to get a new car kept breaking down over the last few years. Enough where I had to 'stop the bleeding' on my poor wallet! So, once I had the finances to get a new one, I went with Toyota, because I worked for a Toyota dealer for 5 years. Toyota's are reliable and built with quality standards. They have been since day 1. I love the Camry, so I went with Westboro Toyota. It's the closest dealer from my home and they offered the lowest price on a 2011 Camry LE. I had great service from start to finish. Every person I dealt with on the floor was great. Jon [My sales consultant] was very friendly, helpful, and very informative about the car and the whole deal. I originally thought I could buy the car, but after talking about the options, it was best to lease the car. I am glad I did because I always have the option to buy it when the lease is over. My payments are lower and more manageable leasing rather than owning. I have some friends that leased cars in the past, but I never thought about it. I always bought cars outright from a dealer [with financing], or privately [full price paid on the spot]. Another 'shocker' was how quick the car was ready....within 24 hours! I read reviews that it took days or even weeks before getting a new car. My Dad's car [purchased from H.C. Toyota] took almost a month to finalize the deal, mainly because of the sales staff was 'disconnected' with the deal. That was NOT the case with Westboro Toyota. This was actually my FIRST true good experience with an auto dealer. I have dealt with about 4 in the past. Most of them just want to 'take the money and run' [Steve Miller reference]. So, all and all...everyone was very friendly, explained everything in detail, and treated me like I was the only person there! I would highly recommend this dealer to anyone. More