Westboro Toyota

Ali Booth was very helpful for this transaction and helping us informed and delivered on time helping us informed and delivered on time More

Sales person polite but lacked basic knowledge of coordinating with insurer. Poor communication at dealership with sales and sales manager and service. I would not recommend. coordinating with insurer. Poor communication at dealership with sales and sales manager and service. I would not recommend. More

It ok because they are doing their jobs that is convincing people to buy car even the car is not a good one. convincing people to buy car even the car is not a good one. More

Good and helpful Experience was easy, care free and I was treated respectfully. Good time treated respectfully. Good time More

They were very professional and fast. I was told it would take a hour or was less than an hour. I was told it would take a hour or was less than an hour. More

Lots of just waiting around during the sales process. Every time we asked a question the sales person went off for 10 or 15 minutes leaving us alone on the sales floor. The car, which was arrived 2 1/2 Every time we asked a question the sales person went off for 10 or 15 minutes leaving us alone on the sales floor. The car, which was arrived 2 1/2 weeks later than we were told, and we were told every time we called it was coming in the next few days. When the car finally arrived on a Friday, I was asked if I could come in Saturday to pick it up, and I could not, but said I could on the following Monday. Matt, the sales manager, said he would have the car charged, gassed and cleanded up for me when I arrive on Monday when I come at 9:30. I got there at 9:45 and the car was not ready for pickup when promised. It had not been cleaned, or gassed up yet. I Had to wait over an hour for this to happen and to see it for the first time, which meant we had to just sit for that time. The fact that the car was not ready when I arrived was extremely disappointed after having to wait an extra almost 3 weeks for the car at that point and being told it would be ready when I arrived by the sales manager! More

Purchased a 2020 Camry with 74,000 miles. This service should've been done at 60,000. I would stay far away from Westboro toyota. My car buying experience was xxxx. This service should've been done at 60,000. I would stay far away from Westboro toyota. My car buying experience was xxxx. More

Worst car buying experience. Misrepresentation misleading unreliable bare minimum customer service if any. Presentation of the car was even aweful. Safety issues noted to be fixe Misrepresentation misleading unreliable bare minimum customer service if any. Presentation of the car was even aweful. Safety issues noted to be fixed and went as minimal as possible, chasing issues to be taken care of and simple important issues seem to be not to their concern. Salesman used certified safety inspection as a selling point with 160 multipoint inspection thinking it was pre certified and it wasn’t. Asked for the car fax and wasn’t given it until after I signed the papers while finance came over and was in my ear. I felt rushed pressured and I feel bad for anyone who services their car here and doesn’t buy brand new. Huge eye opener to a purchase of a 2 year old car. More

I especially like the service manager at Westboro Toyota because he knows his job and he takes time to listen to customers and he also tries the best he can to work things out. because he knows his job and he takes time to listen to customers and he also tries the best he can to work things out. More

Very friendly and family oriented environment! Service and staff has amazing customer service! Customer for life Service and staff has amazing customer service! Customer for life More