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Westboro Toyota
Westborough, MA
2,407 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,407 reviews
April 01, 2025
Service rep worked with me to resolve any issues reported as part of service call reported as part of service call More
by Shane860
Verified CustomerEmployees Worked With
April 01, 2025
Jody is a great service advisor! She is able to explain technical details of repair options very clearly, helps make sounds decisions with the customer on what to repair, and is very She is able to explain technical details of repair options very clearly, helps make sounds decisions with the customer on what to repair, and is very reliable. Thank you Jody! David and Liz More
by DAVIDSREISER
Employees Worked With
Other Employees :
Jeanan and Letitia and everyone who answered the phones were great.
April 01, 2025
Thorough, friendly, quick, helpful Great atmosphere, positive attitude from everyone there ! A short visit too ! positive attitude from everyone there ! A short visit too ! More
by JHENDERSON74
Employees Worked With
April 01, 2025
Anthony was very helpful and did a fantastic job. However, there's a few things that I noticed about the car once it was dropped off. The car seats were stained and looks like nothing much was done t However, there's a few things that I noticed about the car once it was dropped off. The car seats were stained and looks like nothing much was done to clean them. The rest of the car was in good shape. After a few weeks of driving the car I noticed that it needs breaks pads and also makes a grinding noise while turning first noticed this about a week or so ago. The noise is now becoming more rampant. I have reached out to Anthony am yet to hear back. More
by ElijahMusi
Employees Worked With
Anthony
April 01, 2025
Great job The service they lent me was excellent, thank you very much Westworld Toyota has you very much Westworld Toyota has More
by MANOELC.SOARES
Employees Worked With
March 31, 2025
Terrible service department. Every time I took my vehicle there it came back to me with a new scratch in the paint. Rude staff-Service manager and supervisor even worse. Save you Every time I took my vehicle there it came back to me with a new scratch in the paint. Rude staff-Service manager and supervisor even worse. Save yourself some grief and find another dealership to service your vehicle. More
by rbrown
Employees Worked With
March 30, 2025
I appreciate the thoroughness, attention to detail, as well as respect - excellent customer service that Jeremy, Al and Master tech, Kevin, provided! well as respect - excellent customer service that Jeremy, Al and Master tech, Kevin, provided! More
by CAROLFLYNNA
March 30, 2025
Great services and great people. They are fast and very helpful. They get you in and out in no time. They are fast and very helpful. They get you in and out in no time. More
by MATTOCK.MARY
March 29, 2025
Very responsive and polite. Did not have to wait long for the shuttle and solid communication. Did not have to wait long for the shuttle and solid communication. More
by THEBEAUREGARDS
Employees Worked With
