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Westboro Toyota
Westborough, MA
2,362 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,362 reviews
December 14, 2021
My car was totaled, so I was desperate. I thought I’d be pressured into taking something I didn’t really want. BUT. I got exactly what I wanted! Leo found a way to make it work and was very supportive (and pressured into taking something I didn’t really want. BUT. I got exactly what I wanted! Leo found a way to make it work and was very supportive (and patient) with me through the process. Thank you Leo and Westboro Toyota team! Amy, Leicester, MA More
by Amyrussoster
Employees Worked With
November 05, 2021
Kudos to John Hansen and the Westboro Toyota team for excellent service. My mother required a tune-up at short notice. John was able to accommodate her schedule and even sent someone to her home to pick excellent service. My mother required a tune-up at short notice. John was able to accommodate her schedule and even sent someone to her home to pick up and return the vehicle. The service was friendly and professional and included a discount due to the age of the vehicle. Two thumbs up! J.F., Westborough, Mass. More
by JF
Employees Worked With
October 24, 2021
Dropped my 1995 Toyota Camry off on October 21, 2021 concerning my muffler noise. I was greeted my Ms. Michaeles who ask about my problem. She very knowledgeable of her products and my options on replac concerning my muffler noise. I was greeted my Ms. Michaeles who ask about my problem. She very knowledgeable of her products and my options on replacement of my system. My visit was quite enjoyable. Hats off to Marisa. Well done! Thanks Aubrey Greenwald. More
by Agreenwa
Employees Worked With
Marissa Michaeles
October 16, 2021
Westboro Toyota is 100% lacking integrity.We were lied Westboro Toyota is 100% lacking integrity. We were lied to by salesman Ricky saying the car we were interested in was not in an accident, and that al Westboro Toyota is 100% lacking integrity. We were lied to by salesman Ricky saying the car we were interested in was not in an accident, and that all new (er) cars come with an undercoating. The Carfax proved the no accident claim was false as it showed 2 previous accidents. The dealership we ended up at proved the statement about undercoating new (er) cars was also false. This guy literally lied to our faces not once but twice! Its now been 12 days, daily calls (and email) to 4 different people and the $2000 deposit put on our credit card still has not been credited. Our salesman told us 12 days ago it would be taken care of! If you value moral integrity and trustworthiness stay away from this place! No car is worth this betrayal! More
by lrayworth5
Employees Worked With
Ricky
October 04, 2021
I just emailed and called on a vehicle and was told by the “customer service rep” that the vehicle listed for 10,000 on their website, would be 1,000. more if I paid cash. What a joke the “customer service rep” that the vehicle listed for 10,000 on their website, would be 1,000. more if I paid cash. What a joke More
by cegtletc
Employees Worked With
Robert
August 11, 2021
This dealership and their staff are the ultimate liars. We agreed to get my grams who is on a fixed income by the way at a number that works best for her. They said that they got the numbers where they nee We agreed to get my grams who is on a fixed income by the way at a number that works best for her. They said that they got the numbers where they need to be and when we start to do the paperwork we realized that the numbers for $20 more than what we agreed to. This location is just like any other who wants to make their money and can care less about you. Not to mention the fact that they hate when you try to negotiate with them but god forbid if they tell them not to try to pull anything on you. This is by- far the worst experience -buying a car and i will never go back here again. (8-10-2021) More
by bermies2004
Employees Worked With
Joseph Dolan
August 02, 2021
Ricky Arora went out of his way and was very helpful and answered all our questions, he made it simple and fast and I will gladly shop here again. answered all our questions, he made it simple and fast and I will gladly shop here again. More
by sophonc1982
Employees Worked With
Ricky Arora
August 02, 2021
Sales person Ricky Arora is great, the sales force is professional and understanding. Accommodated all my needs and got me my favorite truck ever!! Keep it up professional and understanding. Accommodated all my needs and got me my favorite truck ever!! Keep it up More
by dpage442
Employees Worked With
Ricky Arora
