Westboro Toyota
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My experience at Westboro Toyota was excellent. I came in late in the evening, and Mr. Martin did not make me feel rushed or pressured in any way. He took his time to help me and answer my many questions in late in the evening, and Mr. Martin did not make me feel rushed or pressured in any way. He took his time to help me and answer my many questions about the Corollas and Yaris' I was interested in. I was able to test drive 2 vehicles, and was pleased with both, as well as other vehicles that he showed me. I felt that the selection was very good and Mr. Martin, as well as the other staff I had interactions with, were very courtious and helpful. I recommend Westboro Toyota to my friends and family frequently! More
I did a lot of research on the 2008 Camry LE I wanted to buy, and they advertised a one owner car that had 26000 miles on it that just came in on trade. I went to check it out and met the first employee, I buy, and they advertised a one owner car that had 26000 miles on it that just came in on trade. I went to check it out and met the first employee, I think his name was Stephen Briggs maybe...anyway, very nice, professional young guy who met me and then handed me off to Pete Esposito. The price was very competitive at this time 14880, for a low miles Camry with a sunroof. From the start they were very professional and courteous throughout...while they didn't come down on price, from my research this car was fair to slightly below price for a certified Toyota car. Beyond the lack of flexibility on the price, I can tell you that Peter was a pleasure to deal with....very respectful, down to earth, and no pressure. I had went to Bernardi before and they brought all of the stereotype tactics out - inflated pricing, showing us the worst cars for our budget - 15k, and then making us wait while they did their song and dance....not to say that one of the salesman there wasn't very nice...he was, Ammer, but you could tell their business model was to inflate prices and try to catch people unaware or wear knowledgeable buyers down through the process. Not so here....Pete was great the whole way.....let us take the car for as long as we wanted to get comfortable....telling me the price they paid....responding to my limited time and working to meet my schedule.....wow, that's how a dealership should work right? I think a person's experience at these dealerships is very subjective based on the salesman, but I can tell you that Pete was a class act the whole way....working with my wife, meeting my kids and applying no pressure - it was my time not his which was great. Like I said the car was aggressively priced, based on my three weeks of research so I feel really good about what I paid and my experience with Wboro....I will write an update if this car turns out to be a headache, but I feel pretty confident that won't happen with the Toyata Certified label. Again these ratings on this site are obviously not the full picture and neither is my personal experience, but if you can do your research on the internet and are looking for a fair price and a normal (read customer first) buying experience, my recommendation would be Peter Esposito at Wboro Toyota. Final note, I am a 39 year old who is fairly successful in financial services.....I am frugal, hence the Camry because I would rather put money toward my kids' 529s or new windows than a car....point of me telling you this is that if you are cut from the same cloth then I think you would have a nice buying experience with Pete and Wboro. More
This is my 2nd car this year from this dealership. The this is one of the few places that truly makes the buying experience fun and easy. I have have, and will continue to send friend and family. Also aft this is one of the few places that truly makes the buying experience fun and easy. I have have, and will continue to send friend and family. Also after I bought my sienna they gave me a free vacuum. This had nothing to do with the negotiation, it was just a thank you of sorts. How great is that. More
I wish there was a "6" for rating this dealersip Fantastic. Michael and David were above and beyond in their attention to detai and my needs. Even though Westboro Toyota is extremely busy at this Fantastic. Michael and David were above and beyond in their attention to detai and my needs. Even though Westboro Toyota is extremely busy at this time, they made me feal I was the center of their attention and the only customer they had to attend to. David called several times to inform me of the status of my lease turn-in and purchase. It was a positive experience in every aspect to do business with this dealership: efficient, customer oriented, all employees were friendly and helpful. My initial call to Michael was responded to so efficiently, and after several phone calles I got exactly the vehicle I wanted and on my terms. More
The sales person was very friendly and explained the car well and gave a good price on my car. The car was just as described by sales person. i was vey satisfied with the way the dealership did bussines wit well and gave a good price on my car. The car was just as described by sales person. i was vey satisfied with the way the dealership did bussines with me and i would recomend them to other customers. More
My family visited Westboro Toyota during its Labor Day Sales event. Prior to visiting I had contacted Steve Briggs and was very pleased with his professional, helpful attitude. Upon arriving at the deal Sales event. Prior to visiting I had contacted Steve Briggs and was very pleased with his professional, helpful attitude. Upon arriving at the dealership we were greeted by Steve, and he promptly introduced us to Paul Havens. We found Paul to be personable, friendly, knowledgeable, and honest, so much so, in fact that our family leased three Toyotas within an hour. We were later introduced to the entire staff from service to management and made to feel like members of the dealership family. I would heartily recommend Westboro Toyota to anyone in search of a pleasurable buying experience. More
Our Salesperson was hard to understand. Everything was rushed (granted it was Labor Day Weekend). After we told the salesman that we weren't going to buy today and that we needed to look at other cars fi rushed (granted it was Labor Day Weekend). After we told the salesman that we weren't going to buy today and that we needed to look at other cars first- he seemed to get mad! He abruptly asked us Why? We eventually bought the car somewhere else and had to call the salesman to get our deposit back and he hung up on us. More
This dealer knew which model we were interested in before we arrived, based on an internet query. They contacted us immediately to apologize that they did not have that model in stock, and made an attractiv we arrived, based on an internet query. They contacted us immediately to apologize that they did not have that model in stock, and made an attractive offer on a slightly more expensive model. When we arrived in the showroom, the internet salesman was occupied with another customer. He presented us to a salesman who was extremely knowledgeable on our desired car. Michael Fredette has only been in sales for several months, but his years of involvement in the business, including maintenance and service of vehicles, and his obvious love of what he's doing made our experience a delight. He could intelligently answer all our questions, and frequently surprised us with extra, helpful information. We were anxious about spending more on more car than we had planned for, but Michael worked hard on our behalf with the General Manager to make the deal more palatable. Our car was ready for pickup the following day, sparkling clean and with a full tank of gas. We haven't purchased a brand new car in several years, and it was a pleasure in the end to not be hit with an extra charge for floor mats. We're very glad that the dealers and manufacturers recognize that when spending as much as one does for a car, that this extra charge would always stick in one's craw. More
I came in with a clear set of requirements and car make choices. I discussed this with Paul who then proposed cars which met my criteria. Nothing appealed to me. Then Paul came back with a car which he choices. I discussed this with Paul who then proposed cars which met my criteria. Nothing appealed to me. Then Paul came back with a car which he felt matched what I was looking for disregarding car make. It was a Camry which I said I was not interested in at the outset. However the Camry picked out surprised me as it was a perfect fit. Paul and his sales manager worked the price to fit my budget and we had a deal. Stephen put a lot of support effort into this as well - they worked well together as a team. They made the effort to find a car for me which met my needs rather than trying to just sell me a car. From what I observed, the sales manager and staff were friendly and helpful. The sales staff seemed to work well as a team helping each other out. The dealership is busy so it took some time however the outcome was great. I would come back here as my first choice. More
From the time we entered Westboro Toyota my husband and I were greated in a very friendly and professional manner, by Michael Martin. We were given plenty of attention, any information we requested, a prompt were greated in a very friendly and professional manner, by Michael Martin. We were given plenty of attention, any information we requested, a prompt test drive of the vehicle we were interested in, and ended up purchasing that vehicle. Both Mike Martin and Paul Havens were very instrumental in our decision to purchase a Toyota vehicle - and to purchase it from Westboro Toyota. More