Westboro Toyota

great on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the blades. We came to the Toyota dealership and were told by a person at the part department (sorry can't remember his name)that this part needs to be ordered. My son is visiting from Kings of Prussia PA and has to return to work that day and could not possibly drive without a functioning wiper. We have been customers at this dealership since we moved to MA. To the rescue came Eric Seidl and I have no words to describe how above and beyond his help was. My son who has a RAV4 2012 was able to safely drive back to PA. Please share my comments with Eric Seidl, he had always treated us great but I consider this one above and beyond. Sincerely Rachel Kleiman-Wexler More

Great service! :) I have been to this dealership many times for service. Everyone is great. I always get treated wonderfuly. I was in an accident last week and needed a I have been to this dealership many times for service. Everyone is great. I always get treated wonderfuly. I was in an accident last week and needed a new car. Shannon assisted me through everything and found a car that suited me perfectly. She is kind, professional and efficient. She made this stressful situation I was in very easy. I am very happy with my new Corolla! The man who helped with the finances was very king and helpful too. As well as the person who tagged in my old car. I will def be back again for my next purchase!! Thanks again! :) More

Best place I attempted to buy a jeep here, unfortunately the jeep was a standard, and I did not feel comfortable driving it. If it wasn't for that and if it wa I attempted to buy a jeep here, unfortunately the jeep was a standard, and I did not feel comfortable driving it. If it wasn't for that and if it was an automatic, I would have driven away smiling! From the minute I walked into Westboro Toyota, I was treated very well (I even went alone). My sales rep was Jamie the experience was completely stress free. He gave me all the numbers, scenarios and pricing for the jeep without any issues along with willing to compromise on all terms. This was one of the best experiences I have ever had, I was never bombarded with emails or phone calls from Jamie or the dealership in general and he was even going to let me take the jeep for a longer test drive if I wanted to give the standard another try. I never once felt any pressure from Jamie and I highly respect him for his professionalism. Next car purchase will absolutely be here and I will absolutely request Jamie McDonald at Westboro Toyota. Overall Westboro had great pricing compared for used vehicles in the area. Highly recommended!!!!!! More

Fall in love... not only with a car, but a dealership! It was such a privilege to work with Fabricio Machado. Although I did not intend on purchasing a car that evening, I found that, after working with Fa It was such a privilege to work with Fabricio Machado. Although I did not intend on purchasing a car that evening, I found that, after working with Fabricio, I truly did not want to risk dealing with any other salesperson. His genuine concern for my happiness with my purchase, the ease with which we made a deal, and his follow up to my purchase truly marked a consummate professional sales person who cares about his customers every step of the way--from test drive to my about-to-leave-the-lot-tutorial of my new RAV4. I had the fortunate opportunity to pay cash for my cash for my purchase and hope to upgrade to a new Toyota every two years. It is my sincere home that Fabricio will be the person with whom I work for my ongoing purchases. Bob Kenney and Jeffrey Paquette were the consummate professionals in the finance and paperwork department. I never felt pressured for anything additional, only wholly informed. What a pleasure to purchase at this dealership! Purchase your Toyota here, Check in with Fabricio. You wont regret it! More

Excellent experience Recently purchased a used (certified) Toyota Prias. Salesman was outstanding - attentive to my needs, spent time answering my questions and demonstrat Recently purchased a used (certified) Toyota Prias. Salesman was outstanding - attentive to my needs, spent time answering my questions and demonstrating multiple cars. Purchase was not rushed. Dealer price was good and reasonable amount for trade-in was offered. No negotiating on final price. When I returned for MA inspection a few days later, it was not clear from service records when oil was last changed. Dealer offered free oil/filter service. Also, during first week of ownership, discovered car did not have tonneau cover which was standard when new. After discussing with salesman, dealer ordered new part free of charge. Needless to say, I am very happy with Westboro Toyota and highly recommend dealership. Overall experience was excellent. More

Easiest Car Buying Experience! From my email inquiry to driving off the dealers lot with our new 2015 Toyota Camry was easy. Not stressful at all. The sales and leasing consultant, From my email inquiry to driving off the dealers lot with our new 2015 Toyota Camry was easy. Not stressful at all. The sales and leasing consultant, Jamie McDonald was courteous and knowledgeable. He took pains taking time with my husband and I going over our new car. Reviewing and signing our purchase and sales agreement with Bob Kenney was equally as comfortable. We will always buy our cars from Westboro Toyota and would highly recommend this dealership. Great experience! Sheila More

What a pleasure! When I walked into the dealership with my 3 year old daughter, I expected the salespeople to suddenly be very "busy" but I was pleasantly surprised wh When I walked into the dealership with my 3 year old daughter, I expected the salespeople to suddenly be very "busy" but I was pleasantly surprised when Fabricio walked right over and said hello to not only me, but my daughter as well! He was friendly and professional throughout our whole experience. I wasn't sure what I wanted (used, new, lease) and he patiently explained all my options. We went on 2 test drives and he helped me find the best deal for what I could afford! He recognized that we had to work quickly as nap time was clearly approaching and he helped entertain my daughter so I could go over the financial details before making a decision. We are very happy with our experience here and are planning to return here again for service and our next car! More

Best experience I've ever had in purchasing a car I leased a new corolla from M. Stewart. She gave me all of my options and answered all of my questions and let me make the decision. Shannon was very I leased a new corolla from M. Stewart. She gave me all of my options and answered all of my questions and let me make the decision. Shannon was very professional and knowledgeable. She is someone I would recommend highly to my friends when purchasing a car. More

Outstanding experience. We just bought a new RAV4 from Westboro Toyota and couldn't be happier, both with the car and with the buying experience. Our salesman, Ryan MacLean, We just bought a new RAV4 from Westboro Toyota and couldn't be happier, both with the car and with the buying experience. Our salesman, Ryan MacLean, was helpful, knowledgeable, patient, and professional. And the price we paid was significantly less than another dealer we had just visited a couple of towns away. We would highly recommend this dealership and would buy again from them. More

Better Than Good ! 7 years ago I did not have a positive experience here. I decided to return due to a great price on a used RAV4. My experience this time was overwhelm 7 years ago I did not have a positive experience here. I decided to return due to a great price on a used RAV4. My experience this time was overwhelming. I was greeted as soon as I walked in. I was directed to a person that could help me (Paul) and he was a friendly as can be. Others, knowing I was being helped still approached us (my wife and I) asking if we needed anything to drink or a snack. I understand that some may think, they are only trying to sell me a car, and yes that is what they are there for, but everyone went beyond what I expected and made me feel good, even if I was just looking. I was not just wasting their time because I wanted to kick tires and look at prices. They made it clear, they were there to help. I told them what I was looking for and my budget. There were no pressure type sales for different or higher price items. At one time I was looking at a more expensive vehicle and Paul was more than happy to sale it, but advised that with what I told him I was looking for, that may not be the vehicle for me. He was right and I would not have gone with or or been happy. He truly was there to help me. I had come with a pre-approved loan and Bob was able to get a better deal in about 15 minutes. It was late and a very cold night, but all were happy to stay while I took my time deciding what I wanted. When I was finished, Luiz when out of his way to thank me for my time. I will come here for my next vehicle, my service and will tell others about my great experience. More