Westboro Toyota
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,102 reviews
Friendly and professional When buying a car you are always leery about the true intentions of the sales person. Shannon did a nice job understanding my needs/wants and guiding When buying a car you are always leery about the true intentions of the sales person. Shannon did a nice job understanding my needs/wants and guiding my selection to the right vehicle. My experience buying this truck was hassle-free and comfortable. Shannon is knowledgeable, professional and trustworthy. More
professional operation Although Westboro Toyota is currently under construction, which will turn the dealership into a state-of-the-art facility, they still find a way to de Although Westboro Toyota is currently under construction, which will turn the dealership into a state-of-the-art facility, they still find a way to deliver. My experience buying a new truck was hassle-free and very hospitable. I would recommend to anyone who is looking to buy a great vehicle, and work with a very helpful staff, to give Westboro Toyota a chance. They are a professional operation. More
Incredible!!! I wasn't sure what to expect before going into Westboro Toyota. I've had many previous horrible experiences with car dealerships in the past and actua I wasn't sure what to expect before going into Westboro Toyota. I've had many previous horrible experiences with car dealerships in the past and actually dreaded searching for a new car. As soon as I walked into Westboro Toyota, Jamie walked up to me and shook my hand. We sat down and got right to business. Jamie was very upfront and honest the entire experience. He never tried any of those sneaky tactics other dealerships use, so kudos to Jamie!! I test drove two vehicles and he was very thorough in explaining the features of each, and when I was trying to decide which one would suit me better, he was also very patient. When the time came to go over all the paperwork, Jeff was very detailed and explained everything in simple language. He even gave me some useful tips. This entire experience was incredible and would recommend Westboro Toyota to anyone looking for a new car, I know I'll be back!! Thanks again Jamie and Jeff!!! More
Always Satisfied The dealership and service team is always a pleasure to work with. That is why I have been with Westboro Toyota since 2001. I have purchased or l The dealership and service team is always a pleasure to work with. That is why I have been with Westboro Toyota since 2001. I have purchased or lease 3 vehicles from them and never a complaint. Their service team is impeccable and is there for you during the entire process. The only bad thing on my part is I cannot bring myself to leave when ever I visit.. Everyone is friendly and I have gotten to know many employees throughout the years so it is hard to leave when you feel you amongst friends or as I call them sometimes family. Keep up the great work! More
Finally, a positive car buying experience! I had an amazing car buying experience! I searched unsuccessfully for a car for 3 weeks at smaller dealerships because I didn't think a big dealership I had an amazing car buying experience! I searched unsuccessfully for a car for 3 weeks at smaller dealerships because I didn't think a big dealership could fit my budget. Westborough Toyota was recommended by a friend and I figured it was worth a chance since I couldn't be any more discouraged. That feeling didn't last long; Jamie was incredible, he listened to exactly what I was looking for and delivered! He didn't try and skew me from my budget or put me "through the ringer" that car sales is known for. He was honest and personable throughout the process and helped me feel comfortable in making this big decision. Further, Jeff in finance was a cherry on top of the experience. Jeff broke down the financing process in layman's terms and gave helpful advice. He also found me the lowest interest rate I've ever been quoted at in the past few weeks. Between Jamie and Jeff I can honestly say I will be highly recommending Westborough Toyota to anyone I know looking for a vehicle. And I want to extend a HUGE thank you to both of them for giving me a the best positive and stress free car buying experience! I love my new car! More
From great to awesome Last month I bought a RAV4 and had a great experience. I wanted to have a 2nd vehicle and was working within a budget. Westboro Toyota (Paul and Bill) Last month I bought a RAV4 and had a great experience. I wanted to have a 2nd vehicle and was working within a budget. Westboro Toyota (Paul and Bill) asked me what I was looking for and what I could afford. They began their search and retuned a couple of days later with my options. They were able to get me financed through a bank that already turned me a away. They were “getting things done” I could not do myself. They were welcoming and friendly. People greet us when we enter and thank us when we leave. The service department answered my many questions and advised that I can call back with more. I show up at the dealer and someone makes sure my needs are met, I call and someone makes sure my needs are met, I leave a message after hours and in the morning I receive a call and someone makes sure my needs are met. Service, sales and financing questions answered and with a smile. This dealer really seems to operate like a family . Being a customer here, one finds themselves engulfed by this family atmosphere and I feel happy to have such a place that can meet my automobile needs. We have not only become a Toyota family but a Westboro Toyota family at that. More
I would highly recommend Westboro Toyota! I had been looking for a new car and I found a used car at Westboro Toyota. I emailed to ask if I could possibly test drive after work and a response I had been looking for a new car and I found a used car at Westboro Toyota. I emailed to ask if I could possibly test drive after work and a response was sent immediately. From the moment I walked into the dealership I was met with friendly and courteous people. I test drove the car and decided to purchase. The finance department worked quickly to get me a great deal and within an hour I was an owner of a great certified used car. I am more than happy with the service here and would highly recommend it to anyone. More
The best dealer in Mass I would like to say thanks to you and your crew for the best experience buying a new car ever. Like I mentioned to you, a couple of years ago I had a I would like to say thanks to you and your crew for the best experience buying a new car ever. Like I mentioned to you, a couple of years ago I had a very unhappy experience with Bernardi Toyota and I tried to buy the same Sienna model but at this time with Westboro Toyota everything was perfect, quick response, kindness, great staff members and an excellent customer service. Thanks again to help me achieve this dream. More
great on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the on February 22,2015 my son visited Cambridge and found in the morning that some "nice" person broke the driver's side windshield wiper arm holding the blades. We came to the Toyota dealership and were told by a person at the part department (sorry can't remember his name)that this part needs to be ordered. My son is visiting from Kings of Prussia PA and has to return to work that day and could not possibly drive without a functioning wiper. We have been customers at this dealership since we moved to MA. To the rescue came Eric Seidl and I have no words to describe how above and beyond his help was. My son who has a RAV4 2012 was able to safely drive back to PA. Please share my comments with Eric Seidl, he had always treated us great but I consider this one above and beyond. Sincerely Rachel Kleiman-Wexler More
Great service! :) I have been to this dealership many times for service. Everyone is great. I always get treated wonderfuly. I was in an accident last week and needed a I have been to this dealership many times for service. Everyone is great. I always get treated wonderfuly. I was in an accident last week and needed a new car. Shannon assisted me through everything and found a car that suited me perfectly. She is kind, professional and efficient. She made this stressful situation I was in very easy. I am very happy with my new Corolla! The man who helped with the finances was very king and helpful too. As well as the person who tagged in my old car. I will def be back again for my next purchase!! Thanks again! :) More