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Westboro Toyota
Westborough, MA
2,130 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,130 reviews
August 23, 2024
I have been going to westboro toyota since probably 2010. The past few years the service has been amazing. I’m not sure what changed, but keep it up. The past few years the service has been amazing. I’m not sure what changed, but keep it up. More
by MIKEWILPER
Verified CustomerEmployees Worked With
August 18, 2024
Expensive. Good service . Can do better Good location Time and completion as expected But expensive compared to other dealers Good service . Can do better Good location Time and completion as expected But expensive compared to other dealers More
by PRAVEEN.GORTHY
Employees Worked With
Marcos Vazquez
August 18, 2024
This was only my second appointment with Westboro. Both times, despite having made an appointment, I was told it was going to take longer than originally told to perform the service. Both times it was Both times, despite having made an appointment, I was told it was going to take longer than originally told to perform the service. Both times it was at least 1/2 hour longer. The excuse was that there were a lot of cars. So why did they book me an appointment if it was going to be too busy? Other than that, the experience was okay. Both times they parked a car behind mine so trying to get out was a bit tricky. More
by ABCALDERARA
Employees Worked With
August 18, 2024
I had my truck maintenance done in June of this year. The tires were rotated during this service. I failed .getting an inspection sticker because of dry rot in my tires. I was told this was a big safety The tires were rotated during this service. I failed .getting an inspection sticker because of dry rot in my tires. I was told this was a big safety hazard. I went back to the dealer after I replaced all four tires. I was told the mechanic that serviced my truck in June wasn't qualified to assess tire conditions and he didn't speak English very well. This resulted in putting me and my family in serious danger. More
by AL_HARGRAVE0
Employees Worked With
August 18, 2024
They really care about very good customer service and satisfaction. It’s a pleasure doing business with Westboro Toyota. satisfaction. It’s a pleasure doing business with Westboro Toyota. More
by Marshall Gould
Employees Worked With
August 17, 2024
Wonderful customer service with clients . Greeted me when I was speaking to my advisor and checked on my car and let me know I would be ready.. really nice person Greeted me when I was speaking to my advisor and checked on my car and let me know I would be ready.. really nice person More
by Toddstamoulis
Employees Worked With
August 17, 2024
Service is very friendly and helpful. They have knowledge about your particular make and model car, so are aware of what’s needed for service. They have knowledge about your particular make and model car, so are aware of what’s needed for service. More
by CZUFFANTE
Employees Worked With
August 17, 2024
Had a lot of work done on my wife's 15 year old Sienna. Jody provided guidance on what should be done. Jody provided guidance on what should be done. More
by SIDJPATEL
Employees Worked With
August 16, 2024
It was a good service with a quick enough turn around time. I did appreciate that. time. I did appreciate that. More
by Gene
Employees Worked With
August 16, 2024
I am very happy with Westboro Toyota services, all the staff are very nice, treat you in respectful way from the time you call to set up the appointment for services to the time we arrive at the shop, sta staff are very nice, treat you in respectful way from the time you call to set up the appointment for services to the time we arrive at the shop, staff explains all the service and the time to wait. I am very pleased! More
by NAILZE
