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Westboro Toyota

Westborough, MA

4.3
2,132 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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271 Turnpike Rd

Westborough, MA

01581

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Showing 2,132 reviews

March 01, 2023

Excellent dealership with great customer service, Service does a great job. I just wish they would start washing cars again. It was a great perk. More

by STEVEHUSSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Required service was leaking oil which started after previous oil change. Required to pay for broken oil something. How was it broken when previous oil routine service was recent with no leak. Unsati More

by RDAVERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Vazquez
March 01, 2023

Always friendly and professional. Got in and out quickly. Have been a customer for twenty five years. More

by MJG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

There is a closer dealership but I still go to Westboro Toyota because they have great customer service and support and are honest. More

by MARK.RUDDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Quick response to my arrival…Marcos patiently responded to my detailed request for service…useful information about expected charges for service including my mention of “a rattle under the vehicle”…..waiti More

by JANET_PROCTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez
March 01, 2023

Always friendly and professional. The only negative is that a few times it takes longer than initially said. More

by LJ2LIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Excellent, timely service. This visit was the best and really appreciate the service and helpfulness of service representative. More

by Barryl08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dowden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darmy Grullon
February 28, 2023

JD treated me like family the second I walked through the doors. Very personable, gets the job done, persistent about making sure the customer is getting the best experience and the best deal. Takes accounta More

by Micaelalavoie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

JD and Rob should be your go to salesmen at this dealership. Very personable, and will get the job done! More

by Micaelalavoie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Robert Terrell
February 26, 2023

Friendly, knowledgeable staff; expert, caring & thoughtful service. Staff gives honest advice and various service options and they respect the opinions & concerns of the vehicle owner. Have had all More

by RNIEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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