Westboro Toyota
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I have never had any issues with this dealership. I have been with them for many years. They have always been attentive and polite. I have been with them for many years. They have always been attentive and polite. More
They are close by and always treated me well. My car may be old, but they keep it running smoothly. My car may be old, but they keep it running smoothly. More
Peter Tonelli and everyone at Westboro Toyota are the best. Peter and everyone at Westboro Toyota are informative, knowledgeable, helpful and courteous. I am currently leasing my fifth vehicle from Wes best. Peter and everyone at Westboro Toyota are informative, knowledgeable, helpful and courteous. I am currently leasing my fifth vehicle from Westboro Toyota. The sales and service departments are the best. Jim Horan More
Scheduling appointments is easy. Checking in is relatively efficient. Work was done in the estimated time. Places to sit while waiting is good. Checking in is relatively efficient. Work was done in the estimated time. Places to sit while waiting is good. More
Very pleasant service experience! I got out in under an hour! I will definitely be returning and tell all my friends about it. I got out in under an hour! I will definitely be returning and tell all my friends about it. More
Simple service has not been done right 3 times in a row. I don't trust your dealership. I don't trust your dealership. More
The service advisor was great and fixed all my issues Juan also kept me updated as the car was serviced Juan also kept me updated as the car was serviced More
Dealership assists me to maintain my vehicle, the service department has appointments at convenient times, and plans for parts availability. department has appointments at convenient times, and plans for parts availability. More
Extremely professional, thorough, helpful, accommodating and consistent. They have always been fair and flexible. Thank you. and consistent. They have always been fair and flexible. Thank you. More
Upselling on maintenance is a bit much and not a lot of attention to detail. I dropped my vehicle off early for an oil change and tire repair. They called and said it was ready. I got a ride from a coworke attention to detail. I dropped my vehicle off early for an oil change and tire repair. They called and said it was ready. I got a ride from a coworker, went in and paid but when I walked out to my truck, I saw right away that the repair was not done correctly. (I had a slow leak which they said they could not fix so I requested they use the brand new spare, mount & balance it on the rim and I'd take the original tire with the slow leak and use that as the spare. Well, they just put the spare tire on with the temp/spare rim and threw the other tire in the back. Meanwhile I had been charged for the remount and balance. I went back inside and they apologized for the mistake but I had to sit and wait while the issue was corrected. Then, the associate that wrote me up went on lunch and no one bothered to tell me my car was ready. After waiting about 45 minutes I got up to check and saw my vehicle was ready. Not sure how long I was left to sit there. Not the greatest experience. And they didn't remount the other tire onto the spare for me. More