Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westboro Toyota
Westborough, MA
2,012 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,012 reviews
April 04, 2023
Great price from the dealership! Needed brakes, thank you for great service and the car rental, everything is awesome! Needed brakes, thank you for great service and the car rental, everything is awesome! More
by L_DERUSHA
Verified CustomerEmployees Worked With
April 04, 2023
This dealership is very knowledgeable and very coordinated. Dropped off my car for maintenance and was completed earlier than anticipated. coordinated. Dropped off my car for maintenance and was completed earlier than anticipated. More
by JSAW482
Employees Worked With
April 04, 2023
I found them Knowledgeable and caring . Although I’d to go multiple times for the same problem, finally it was fixed Although I’d to go multiple times for the same problem, finally it was fixed More
by Pranab
April 04, 2023
They are always available and fix anything timely. It would be nice if they fixed or replaced old or missing screws and fasteners. Just had a bumper taken off to replace head light assemblies- bumper It would be nice if they fixed or replaced old or missing screws and fasteners. Just had a bumper taken off to replace head light assemblies- bumper was missing screw and fastener and was given back in the same manner. Maybe it’s not required to have all in place to be considered secure. But for the cost of the dealership services, replacing missing screws and fasteners on an older car without having to ask for them would get the 5th star. More
by M_SCHMIDT21
Employees Worked With
April 04, 2023
Job well done. Fully satisfied on work performance . Thank you to the mechanics also to Juan Melendez. Fully satisfied on work performance . Thank you to the mechanics also to Juan Melendez. More
by GRABUYA
April 04, 2023
They answered all my questions regarding the problems with my car and ordered all parts needed right away and booked me an appointment for the next day!Very professional! with my car and ordered all parts needed right away and booked me an appointment for the next day!Very professional! More
by Vsterjanaj
April 04, 2023
Westborough Totota has a great service department under the excellent management of Alfredo Lopes. He is a great communicator, reliable estimator, and delivers what he commits to. He is also willing to go the excellent management of Alfredo Lopes. He is a great communicator, reliable estimator, and delivers what he commits to. He is also willing to go the extra mile to accomodate his customers. Thank you Alfredo! More
by LIZ.REISER
April 04, 2023
Westborough Toyota does excellent work and is a great value. Every employee genuinely seems to want to make the customer's experience pleasant. Good work. Quick. Reasonable prices. value. Every employee genuinely seems to want to make the customer's experience pleasant. Good work. Quick. Reasonable prices. More
by Tglover
April 03, 2023
Mileage went down after service. Didn’t get proper response back. Work report was shared with sales team and they wasted my time by sending messages about vehicle buyback. Wh Didn’t get proper response back. Work report was shared with sales team and they wasted my time by sending messages about vehicle buyback. When I went to the dealership with intention of getting a newer car, I realized they were just wasting my time! More
by PT
Employees Worked With
April 03, 2023
John told me how long it would take for the car to be fixed. He came back to tell me more things needed to be done and he quoted the price.He explained things nicely. fixed. He came back to tell me more things needed to be done and he quoted the price.He explained things nicely. More
by JMDESANTIS
Employees Worked With
I don’t remember the names
