Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westboro Toyota
Westborough, MA
2,014 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,014 reviews
April 14, 2023
Always a huge wait even when you have an appointment. Not flexible at all with pickup, difficult Gf was Not flexible at all with pickup, difficult Gf was More
by LJHORBACK08
Verified CustomerEmployees Worked With
April 14, 2023
Brought a 2006 highlander that I was going to buy for a safety inspection which cost $179. Was concerned about a shimmy/shake in the car when driving. Report came back with car needing a valve cover gasket safety inspection which cost $179. Was concerned about a shimmy/shake in the car when driving. Report came back with car needing a valve cover gasket, a right rear shock and suggestion for new timing belt due to age not to mileage. I purchased the car on 4/4/23 based on what was found in your safety report. On 4/12/23 I brought the car to my Toyota dealer and they checked it out. The right rear wheel was loose and beaded new wheel bearings as a cost of $925. I wouldn’t have bought the car had I known that. Your $179 safety inspection was worthless More
by parherbert
Employees Worked With
April 13, 2023
Good and efficient service. Answered any and all questions that were asked. Recommend to others. Answered any and all questions that were asked. Recommend to others. More
by claudineolson
April 13, 2023
Always a kind customer service, thanks Peter and Staff. Highly recommend, My favorite dealer Toyota Highly recommend, My favorite dealer Toyota More
by MAICO8510
April 13, 2023
I bought the vehicle use it hasn't been 1year yet I already spent 1600$$$ already not happy why should this happen after spending 2500 for warranty already spent 1600$$$ already not happy why should this happen after spending 2500 for warranty More
by JAMES.CROTEAU50@GMAIL.COM
April 12, 2023
This is my third car from here, very professional and experienced tean, i love to buy from here experienced tean, i love to buy from here More
by syedadilaziz
Employees Worked With
April 11, 2023
Back up beeper removed! Tire was patched at a local station! Really wished they would have done the patch! None the less all good Tire was patched at a local station! Really wished they would have done the patch! None the less all good More
by Ralphleo62
April 11, 2023
They performed beyond my expectations. Friendly and efficient they performed two recall procedures in addition to the required service. Friendly and efficient they performed two recall procedures in addition to the required service. More
by Krcloyes
Employees Worked With
April 10, 2023
Buen servício, y buen precio y muy limpio todo gracias , y muy amable la persona y muy amable la persona More
by CADELINA34
Employees Worked With
April 10, 2023
I had an appointment at 11 to which I was told should be a quick “in and out” when scheduled. When I checked on the status of my vehicle an hour later they said they had JUST pulled it into the bay to start a quick “in and out” when scheduled. When I checked on the status of my vehicle an hour later they said they had JUST pulled it into the bay to start. I was told that appointments were just made to guarantee I got in that day but that was it/the appointment times don’t really mean anything…. This would have been good to know when I scheduled my appointment so that I could have made arrangements for a drop off versus just waiting. There is zero respect for the customers time. They were also planning to do an oil change when all I needed was my tires rotated. More
by carola.todd
Employees Worked With
