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Westboro Toyota
Westborough, MA
2,014 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,014 reviews
April 22, 2023
Knowledgeable, explained what had to be done. Kept me updated. Personable. Went above and beyond Kept me updated. Personable. Went above and beyond More
by ARVASEY
Verified Customer
April 21, 2023
I had fast and courteous service. This is the best dealership I have ever used. Joe McPhee This is the best dealership I have ever used. Joe McPhee More
by THISTLEPRO
Employees Worked With
April 21, 2023
Good staff. Great attention to detail. Jody was very respectful...Ride provided after drop off. Great attention to detail. Jody was very respectful...Ride provided after drop off. More
by dej7
Employees Worked With
April 21, 2023
Braeden was fantastic. Very thorough, made sure I understood how much everything was and overall just a pleasure to work with. The facility had plenty of space, the repairs Very thorough, made sure I understood how much everything was and overall just a pleasure to work with. The facility had plenty of space, the repairs took exactly how long Braeden said. They did a good job. I wish they took AMEX but I scrounged around and found a Visa card. More
by sean
Employees Worked With
April 20, 2023
My experience at Westborough Toyota was by far the best I have ever had purchasing a car for myself or my wife. Right from the first moments entering the dealership Nick Dibenedetto took ownership of the pro have ever had purchasing a car for myself or my wife. Right from the first moments entering the dealership Nick Dibenedetto took ownership of the process. He helped me find the 4 Runner I had come in looking for and within 1 hour the decision to buy was made. Nick pushed expedited the purchase, Insurance, registration and delivery of my dream vehicle. Even a week out Nick has helped me with with getting the few accessories I needed as well as getting me in to have a minor issue with the rear weather stripping reattached (a bug shout out to Jodi the service representative as well). I also received outservice from Alex in finance and well as Nick from parts. I have and will continue to recommend Westborough Toyota. More
by balianj27
Employees Worked With
Other Employees :
Nick from parts
April 20, 2023
Attentive to customer requests without sales or marketing hype or pressure, with knowledge of operability of products. hype or pressure, with knowledge of operability of products. More
by Patenlaw
April 18, 2023
Checked repair of engine work and oil smell confirmed everything looked good. Removed oil smell. everything looked good. Removed oil smell. More
by GREG_ROBB72
Employees Worked With
April 18, 2023
Juan was extremely helpful and knowledgeable. Great service. Very happy. No all service advisors are created equal Great service. Very happy. No all service advisors are created equal More
by KKRINOPOL
Employees Worked With
April 18, 2023
When you provide a price for oil change, you should mention to the customer that there is $9 for disposing of the old oil. The manager there, his name is Alfredo, he was very unprofessional, and a real mention to the customer that there is $9 for disposing of the old oil. The manager there, his name is Alfredo, he was very unprofessional, and a real jerk, he used profanity with me. I argued that the $9 should have been mentioned in advance, but it was not. He literally pushed me out with hands. I will never ever ever again go back to Westborough Toyota for anything, and I will never recommend the service to anyone because of Alfredo. More
by WHANNA1964
April 18, 2023
Kevin is a Great Service Manager he tells it like it is and meets expectations! and meets expectations! More
by Joe.Shapiro
Employees Worked With
