Westboro Toyota
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Leo was very helpful and made me feel comfortable throughout the whole purchasing process. Thanks!! throughout the whole purchasing process. Thanks!! More
Everyone was very helpful, pleasant and the process of purchasing the car was very smooth. purchasing the car was very smooth. More
Thay listen to my issue and properly diagnosed it and reported my car accordingly. When I drove away from the dealership, I felt like I was driving a brand new car. reported my car accordingly. When I drove away from the dealership, I felt like I was driving a brand new car. More
They have a very helpful staff. Good experience at this dealership. I will return there. Good experience at this dealership. I will return there. More
The repairs were done quickly, sooner than I expected. A rental car was arranged. Thanks A rental car was arranged. Thanks More
Well, this time was the worst. Both with the time to wait for almost 3 hours, and did not get the inspection report either. Both with the time to wait for almost 3 hours, and did not get the inspection report either. More
For starters, vehicle check in is atrociously inefficient. I pulled in exactly on time (1400 hrs) for my appointment, no one even came near me for 20 min., and at 1500 hrs my car was still sitti inefficient. I pulled in exactly on time (1400 hrs) for my appointment, no one even came near me for 20 min., and at 1500 hrs my car was still sitting in a space in the back parking lot. Several lifts were not in use. Made me wonder why I bothered making an appointment. I opted to leave since I didn’t see much activity in the work area and reschedule to the next morning, which was fortunate for me because that appointment for only rear brakes went from 1000 to 1600 hrs. The estimate of time I had gotten for the job was 2-2.5 hrs. The only updates I got were the ones I went looking for. I expected more from a Toyota dealer. More
On time, particular, communicative and pleasant. Easy to deal with. Bebe always stops by to say hello. Easy to deal with. Bebe always stops by to say hello. More
Horrible experience! I made reservation for state inspection for 11/20 morning 8:30am, and dropped off my car at 6pm 11/19 hoping my car can be done on time before I use I made reservation for state inspection for 11/20 morning 8:30am, and dropped off my car at 6pm 11/19 hoping my car can be done on time before I used for the rest of the day. Gabrielle left a message at 7:30am asking me to confirm my approval of the $35 fee. I called back at 8:40am and talked to another lady. She had no clue why I called and I explained to her 3 times and asked her to notify Gabrielle. She still promised. I waited 6 hours and called in asking why my car not ready. A lady transferred me an advisor's voice mail. I left voice mail. No one called back. Around 5pm, Gabrielle emailed me asking for approval. I was surprised!!! Gabrielle handled it quickly and nicely. My car is done in 30 minutes. I'm very disappointed with the lady who I spoke with in the morning and the advisor who received my voice mail but never returned. I left voice mail for service manager as well. He never called back. Thanks Gabrielle for her quick help eventually. More
Owen told me about the tire special (4 or the price of 3) . He explained the available tires. I love my new tires. The coolant replacement was done. The car is running very well. . He explained the available tires. I love my new tires. The coolant replacement was done. The car is running very well. More