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Westboro Toyota
Westborough, MA
2,273 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,274 reviews
December 04, 2024
Service prices are very high. Trams ignore you if you walk in the service door. Jodi was great though. She walked me through the work with no xx. I turned down some as the price w Trams ignore you if you walk in the service door. Jodi was great though. She walked me through the work with no xx. I turned down some as the price was outrageous. And she did not recommend some now since my annual mileage was low. Other reps would have just recommended everything. More
by Christine G
Verified CustomerEmployees Worked With
December 03, 2024
The team made the process straight forward. A few mistakes were made, but they acknowledged them without us needing to identify them and offered free services to make up for them. A few mistakes were made, but they acknowledged them without us needing to identify them and offered free services to make up for them. More
by doubleask
December 03, 2024
The service was friendly and efficient. They were very thorough, checking everything that was due. They were very thorough, checking everything that was due. More
by SCREELMAN9
Employees Worked With
December 03, 2024
The dealership strives to provide good service to customers and potential buyers. Sales is straightforward. Service is very helpful. My new car is only 2 weeks old, but I am very satisfied so far, fr customers and potential buyers. Sales is straightforward. Service is very helpful. My new car is only 2 weeks old, but I am very satisfied so far, from the initial visit through the purchase process. More
by sue.mascioli
December 02, 2024
The service was great and good customer care it was quite a a wait but good a a wait but good More
by VMARTINEZ8841
December 02, 2024
Janita was amazing to work with. She was knowledgeable, friendly, kind, compassionate and patient. I would definitely buy a car from her again. She was knowledgeable, friendly, kind, compassionate and patient. I would definitely buy a car from her again. More
by cjody5
Employees Worked With
Other Employees :
Besides Janita Toni was the nicest man at a car dealership I have ever met. He made me and my sister feel comfortable. He offered us free food and wanted to know what kind of music we liked. He was just a simply great guy. And Jack the finance guywas grea
December 02, 2024
Overall just great experience. Very informative, and also the atmosphere they provided me was very comfortable. Being someone with social anxiety among other things, that went a lo Very informative, and also the atmosphere they provided me was very comfortable. Being someone with social anxiety among other things, that went a long way in my eyes. They went above and beyond in regard to my purchase as well More
by jimmycubed
December 02, 2024
I’ve used Westboro Toyota for many years and never been dissatisfied - always had a good experience dissatisfied - always had a good experience More
by BALLANTYNE_PETER
December 01, 2024
They are the only dealer I have ever Enjoyed going to. I asked a question about something that was annoying me. After a but more description from me, John knew exactly what the problem was and offered t I asked a question about something that was annoying me. After a but more description from me, John knew exactly what the problem was and offered to have the tech check it. He was on the money, and the issue has been fixed More
by LOUISEW80
Employees Worked With
December 01, 2024
Jeremy was great. He was very helpful with my car maintenance. He get me informed with updates. He was very helpful with my car maintenance. He get me informed with updates. More
by MULTIBOBWORK@GMAIL.COM
