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Westboro Toyota
Westborough, MA
2,273 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,273 reviews
January 30, 2025
They are Very nice people They’re very welcoming and professional They really treated me well professional They really treated me well More
by anaaeunice96
Verified Customer
January 30, 2025
Service was extremely slow ,when I arrived I waited 17 minutes before being greeted. There were 2 other cars waiting as well longer than me. I was told it would be approximately an hour, it took just unde minutes before being greeted. There were 2 other cars waiting as well longer than me. I was told it would be approximately an hour, it took just under 2 hours for an oil change. I won’t be going here anymore More
by DAN.COMIRE
Employees Worked With
January 30, 2025
Long wait for service to be completed. Other locations are much quicker. That's all Other locations are much quicker. That's all More
by EMJFISHER
Employees Worked With
January 30, 2025
Great job maintaining my car. Kevin always knows what needs to be taken care of an what can wait. Kevin always knows what needs to be taken care of an what can wait. More
by CHERYL.GOTTLIEB
Employees Worked With
January 30, 2025
Appointment time at 1. 15 but had to wait 20 minutes before Kevin showed up. Person before him was rather rude asking me to wait outside by the car! 15 but had to wait 20 minutes before Kevin showed up. Person before him was rather rude asking me to wait outside by the car! More
by MINERVAMISHRA
January 30, 2025
The respect for customer’s time is non existent. It is always 15 more minutes and 1 hour passes. Be honest and l will go get lunch and come back. Financing had a terrible rate. In the past the rates It is always 15 more minutes and 1 hour passes. Be honest and l will go get lunch and come back. Financing had a terrible rate. In the past the rates were competitive, now the rates are 175 basis points above the banks they use. Shame on me for trusting them and agreeing the to pay for the car same day and not go to my bank directly More
by BRNDW
January 27, 2025
Your prices are triple; if not more, the usual repair prices. This is incomprehensible. A simple repair that usually costs 300 dollars you charge 1900 dollars. prices. This is incomprehensible. A simple repair that usually costs 300 dollars you charge 1900 dollars. More
by David Ogwela
Employees Worked With
January 27, 2025
Great, customer oriented, clean, quiet and professional, great location , prompt and efficient and treat customers with a happy face. great location , prompt and efficient and treat customers with a happy face. More
by NPM9329
January 26, 2025
The process takes way too long. Came in to buy out my lease. We arrived around 9:45 and didn’t leave until 12:30. Something needs to be done to make it more efficient for the consum Came in to buy out my lease. We arrived around 9:45 and didn’t leave until 12:30. Something needs to be done to make it more efficient for the consumer. More
by shauntouhey
January 26, 2025
There was issue with my rear struts . It was diagnosed and proper maintenance suggestions were provided It was diagnosed and proper maintenance suggestions were provided More
by ARUN
Employees Worked With
