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Westboro Toyota

Westborough, MA

4.3
2,135 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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271 Turnpike Rd

Westborough, MA

01581

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Showing 2,136 reviews

November 21, 2024

Very helpful! He communicated exactly what would be done and explained what was covered and how long it would take. Everything went great! More

by ELSPETH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Inexperienced salesman led to delays that were avoidable. Effective communication between managers and sales was lacking. More

by pmaltais23
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Have worked with John before and he has been extremely helpful and professional in taking me through the servicing process. More

by SUBRATA GHOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Very helpful Professional and patient Made my time useful and explained all I asked about More

by nnamccarty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashkim Bajraktari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Yourtee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

We were comfortable at Westboro Toyota from the moment we met Jon. He was personable and relatable, answered all our questions and when he didn’t know the answer he would respond in a reasonable amount of ti More

by plchalmers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Yourtee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Zalauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Work was completed as expected the detailing could have been better ! Out side in the sun it showed missed spots and lines of swirls ! Can’t hide the work from the direct sun! Simplest way to see great wor More

by Ralphleo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Appointment was kept on time. We had a clear discussion of the work to be done and a couple of questions that I had were answered clearly and concisely. Work was completed within More

by RKPETERSEN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Great service department. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. More

by NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraebert Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I waited over 2 hours for an oil change I had an appointment for. Friendly staff but too long for a basic service. More

by ANDYMAN235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
November 14, 2024

Jeremy was great. I came in without an appointment, but with the cover over my wheel hanging off. He helped me right away, got me to the parts department for the order More

by PAM.MCKILLOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
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