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Westboro Toyota
Westborough, MA
2,532 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,532 reviews
June 10, 2025
It was very bad behavior they were didn't fex my problem in one time after two day my car get the same issue then I go buck there they're not accepted there'they're mistake and charch me again for to fex th in one time after two day my car get the same issue then I go buck there they're not accepted there'they're mistake and charch me again for to fex the same problem just know how to rip the people easy. More
by ASADHAIDARI54
Verified Customer
June 10, 2025
Very average. Service staff dutiful but not particularly friendly. Waiting area bland. Mgt probably oblivious. Service staff dutiful but not particularly friendly. Waiting area bland. Mgt probably oblivious. More
by STEVE.DRAGIN
Employees Worked With
Employees probably reflect management.
June 09, 2025
I was impressed with the detail of service! The agents carefully ( Ali and Tony)!were helpful in pointing out the features of the Corolla Cross I was interested in. I have recommended two frien The agents carefully ( Ali and Tony)!were helpful in pointing out the features of the Corolla Cross I was interested in. I have recommended two friends to purchase a Toyota through Tony from WestborobToyota! One of the busiest dealerships I ever visited’ More
by shadiabead
June 08, 2025
During the installation of some additional options (e. g., door sill protectors), they damaged our brand new Sienna, creating a gouge in the body and paint. They promised to return it to new car shape ("as g., door sill protectors), they damaged our brand new Sienna, creating a gouge in the body and paint. They promised to return it to new car shape ("as if it never happened") but botched the job and created clearly visible body paint work with poorly blended boundaries, paint that blogged together, and an area that was much larger than necessary. After repeated attempts to resolve the situation amicably with fair compensation for a new car now that has noticeable body work, which lowers the value of the car materially, the manager (Tony) and the sales team (Leo and Jess) all stopped responding to me or picking up my calls. This has been a totally unacceptable experience. More
by BW
June 08, 2025
Friendly service, easy access to the garage. Nice to have a cafe at the dealership. The recall had taken about an hour longer than expected. Nice to have a cafe at the dealership. The recall had taken about an hour longer than expected. More
by MORRISONTIM868
Employees Worked With
June 07, 2025
It was a good experience all things considered. the staff was courteous and capable. Would recommend the staff was courteous and capable. Would recommend More
by joshpiper86
Employees Worked With
June 07, 2025
Ali Booth was very helpful for this transaction and helping us informed and delivered on time helping us informed and delivered on time More
by amar.dadhi
Employees Worked With
June 07, 2025
Sales person polite but lacked basic knowledge of coordinating with insurer. Poor communication at dealership with sales and sales manager and service. I would not recommend. coordinating with insurer. Poor communication at dealership with sales and sales manager and service. I would not recommend. More
by RBRAT19
June 06, 2025
It ok because they are doing their jobs that is convincing people to buy car even the car is not a good one. convincing people to buy car even the car is not a good one. More
by douze40
Employees Worked With
June 05, 2025
Good and helpful Experience was easy, care free and I was treated respectfully. Good time treated respectfully. Good time More
by THOMAS.JACKSON1326
