Westborn Chrysler Dodge Jeep RAM
Dearborn, MI
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Service Department I took in my Jeep in late February to have my transmission pan replaced. Ever since I have had nothing but transmission problems. I called and left I took in my Jeep in late February to have my transmission pan replaced. Ever since I have had nothing but transmission problems. I called and left messages 2 times and no one returned my calls. I also noted this on the survey that was sent to me. This morning on the way to work, my transmission was making noise and would not change gears, I had to pull over on the freeway to put my jeep in park and back in drive. I finally was able to get someone on the phone this morning who told me changing the pan had nothing to do with my problems but this started happening the day after I brought it home. I was told I could bring it in but I would be charged for them to look at it. This is the 2nd Jeep I have purchased at Westborn and you better believe I am not coming back. I will post this to the BBB, Facebook, Twitter and wherever else I have to to deter customers from coming here. More
Amazing! Mike Poupore was recommended to me by a friend. He went above and beyond to secure the vehicle that I wanted at the best price. He worked with my dad Mike Poupore was recommended to me by a friend. He went above and beyond to secure the vehicle that I wanted at the best price. He worked with my dad while I was at work, and I came in later that day to "sign & drive." Mike was honest, kind, knowledgable and professional throughout the entire process. He answered all my questions and had the paperwork all organized and ready to go when I got there. He even had the interior of my car sprayed for stain protection! He spent time showing me all the features on the vehicle and never rushed me. I have already recommended him to several friends and coworkers for their next vehicle search. Absolutely would recommend him and this dealership! It was a great experience. More
Bought my second car from him. Best choice of my life This dealer helped me through the process of buying a car as it was my second car purchase but the first time going through a dealer. He knew what’s h This dealer helped me through the process of buying a car as it was my second car purchase but the first time going through a dealer. He knew what’s he was talking about and if you look at the wall and storage area he has behind has behind his desk, you can see all the awards he has accumulated starting around 2005. It was a very pleasant experience and will be going to see him for my future cars! More
Best Experience Ever! Mike Poupore is amazing! I just recently leased a jeep from him and had the best experience ever! He is so kind, so knowledgeable, and so helpful. He Mike Poupore is amazing! I just recently leased a jeep from him and had the best experience ever! He is so kind, so knowledgeable, and so helpful. He made everything easy. I highly recommend him and Westborn Chrysler Dodge Jeep RAM. More
Excellent service!! This establishment was very helpful in getting us the vehicle of our choosing... They were patient with us while we made our decision (not trying to This establishment was very helpful in getting us the vehicle of our choosing... They were patient with us while we made our decision (not trying to sell us just any vehicle) More
Best experience everI I found my truck on cars.com sent in an inquiry and Mike Poupore responded. Drove form Pennsylvania to Dearborn to pickup truck site unseen and I was I found my truck on cars.com sent in an inquiry and Mike Poupore responded. Drove form Pennsylvania to Dearborn to pickup truck site unseen and I was a bit sceptical. That skepticism was put to rest when I arrived at dealership. It is first class as are all of the people I came into contact with. Mike my salesperson was very professional and honest, went out of his way to accommodate me. BEST EXPEREINCE EVER! More
Excellent Customer Service - Mike Poupore When it comes to customer service, Mike Poupore is the best. Not only does he know his product line, he helps his customers get the right vehicle to m When it comes to customer service, Mike Poupore is the best. Not only does he know his product line, he helps his customers get the right vehicle to meet their needs at an affordable price. Last week, I leased my second Jeep Compass from him, and my son leased a Dodge Ram Pick-up. He also got me a great deal on my trade in. I called him on a Wednesday afternoon at 2 pm and told him I wanted to lease a vehicle that day. I was driving home by 5:30 pm in my new car. He definitely exceeded my expectations and made sure I felt completely comfortable with the transaction and understood all the features on my new car. I would highly recommend him and Westborn Dealership. More
Mike Poupore - Best Car Dealer East of the Mississippi Mike Poupore has sold cars to my family for as long as I can remember. Until recently, I had never purchased or leased a brand new car of my own. I ga Mike Poupore has sold cars to my family for as long as I can remember. Until recently, I had never purchased or leased a brand new car of my own. I gave Mike a call to express my interest in leasing a Ram 1500. He was polite, extremely knowledgeable, and had a way of putting my mind at ease while making this big decision. When I got to Westborn, Mike greeted me at the door, took the time to ask about my family, and walked me through the lot to show me the options available. The selection of Ram Trucks was bountiful, and he helped find the perfect one for me! He explained all of my new vehicle's features and even assisted me in pairing my mobile devices. The entire process was seamless and easy. It is worth noting that he was able to provide a trade-in value that left me and my family very pleased. Mike's commitment to customer service is the reason myself and many others choose to work with him above all other car dealers in Southeast Michigan. He has a way of cultivating mutually beneficial relationships that are rooted in trust. When you conduct business with Mike, you know that he has you and your family's best interest at heart. I will continue to purchase/lease vehicles exclusively from Westborn as long as Mike is there, and you should too! More
Nothing less than amazing I like to first say thanks to Mike Poupore and Cynthia for making the process easy. Reading some of the reviews, I could have easily looked over this I like to first say thanks to Mike Poupore and Cynthia for making the process easy. Reading some of the reviews, I could have easily looked over this diamond, these two people made me feel comfortable. Got a ride to the dealership in the morning and Mike was kind enough to let me use one of the loaners to finish some things on my end of the deal. That was important considering I didn't have to ask, I left happy and love my vehicle and encourage anyone to give Mike Poupore a try. Thanks again Mike Not every great experience gives a review, but you can bet every bad experience gives a review!!! More
Lemons Hello I bought a Jeep Compass 2018 in Feb 16, 2018, It's been in service for an electrical problem. All 24 warning lights came on and car stops. Saf Hello I bought a Jeep Compass 2018 in Feb 16, 2018, It's been in service for an electrical problem. All 24 warning lights came on and car stops. Safety concern....... On 02/19/18 7 am and 02/19/18 5 pm; I got car back on 03/9/18 and it stopped again on 03/10/18 at 2 pm. Instead of them giving me a another car, they are still trying to fix this car. I don't want that car. They are making me jump through hoops I had to get an attorney . I still have not heard from them. More