Westborn Chrysler Dodge Jeep RAM

Out with old in with new Was there a while but was worth it bc of financial situation they were patient with me as i was with them. They even threw in a rack for luggage. Was there a while but was worth it bc of financial situation they were patient with me as i was with them. They even threw in a rack for luggage. More

Worst service experience!! This has to be the worst dealership service I have ever had. I've been trying to get my car fixed through them for 2 months. The guys at the service d This has to be the worst dealership service I have ever had. I've been trying to get my car fixed through them for 2 months. The guys at the service desk either need help or need to learn how customer service works. When I have talked with them, I either get the wrong info or a bunch of promises that fall through. Here's a tip, a simple phone call with the correct info goes a long way. After going back and forth with them the resolution to my problem was for me to take my car to another dealership because they could not do the work and the people they would have taken my car to could not do the work. But I had to wait weeks to find this out and I had to call them. They don't have to worry about me buying a car from them, if they run the sales department the same way they run the service dept, you should run away More

Worst service ever These r the most dishonest and unprofessional sales people I have ever come across especially the leasing manager Jeff.They did nothing but waste my These r the most dishonest and unprofessional sales people I have ever come across especially the leasing manager Jeff.They did nothing but waste my time and lie to me.NEVER again will I Go near that dealer again More

Get the best deal with Mike Poupore I use this local dealership to service my current Dodge vehicle so it was natural to stop by when I was ready for a new car. Mike Poupore handled the I use this local dealership to service my current Dodge vehicle so it was natural to stop by when I was ready for a new car. Mike Poupore handled the deal and was excellent, he researched my other offers from other local deals and was able to beat the deal and add other incentives for free. I was very pleased with the service and professionalism Mike exhibited and look forward to working with him and Westborn again. More

WORST SERVICE EXPERIENCE WORST SERVICE EXPERINCE I've ever experienced... Took my Chrysler in for recall on the wiring harness and was told it would take 1-2 days but ended up WORST SERVICE EXPERINCE I've ever experienced... Took my Chrysler in for recall on the wiring harness and was told it would take 1-2 days but ended up taking 2 weeks.. once I received the call that the car was done I went to west born and waiting 30 mins until someone walked into the service desk and was handed my keys. Once I started my car I knew something was wrong, you could hear my muffler making a loud noise. I pull my car back into the service center and the service manager comes out and I told him what was going on.. he goes ahead and tells me "well it sounds good it has a turbo" my car is a Chrysler 200 with no turbo. I was trying to get my car serviced and have my questions answered. He has the audacity to tell me "sir, Merry Christmas and to come back on Monday". Took the car to a certified mechanic in my neighborhood today 4 days after I picked up the car and the mechanic lets me know that all of my transmissions mount bolts were loose and my motor was tilting because they were loose..... I don't know what type of service center westborn has but loosing bolts on customers cars to bring in more business is disgusting never will I recommend this place to anyone and never will I lease a Chrysler again. Shame on this dealership STAY AWAY FROM WESTBORN!!! More

Poor customer service I thought it was only me, but after reading the reviews, I left there twice after buying a vehicle very upset from the sales service, and the service I thought it was only me, but after reading the reviews, I left there twice after buying a vehicle very upset from the sales service, and the service department. Now I'm looking to purchase another vehicle and will be trying another dealership, any suggestions? Thanks... More

Do not go here for nothing!!!!! I took my jeep back three times for the same thing & they have not called me back for a part for my jeep & its stalling ou still.. Told me they had n I took my jeep back three times for the same thing & they have not called me back for a part for my jeep & its stalling ou still.. Told me they had no lender for me & I'm a single parent. Its now 2 weeks & I have no car nothing to drive. My jeep is only 2 years old under warranty. More

DO NOT COME HERE Took in my car to check why I had a wobble, they called me back hours later saying that the wheel was loose and that I ruined the wheel bearing, studs Took in my car to check why I had a wobble, they called me back hours later saying that the wheel was loose and that I ruined the wheel bearing, studs, and wheel because I drove on it. I was a bit apprehensive so I requested to wait on the repairs as I wanted a second opinion. They made me tow it out before I could take it to a trusted dealership where I found out that there was absolutely nothing wrong with the car besides the lugs needing tightening. UNBELIEVABLE. ABSOLUTE THIEVES! More

WORST customer service ever I went along with my elderly Aunt to assist in turning in her leased vehicle. We waited 30 minutes for Kevin O'Connor, who, apparently, is the only o I went along with my elderly Aunt to assist in turning in her leased vehicle. We waited 30 minutes for Kevin O'Connor, who, apparently, is the only one who deals with lease turn in's. He acknowledged us while he tended to the coffee. He answered three phone calls while telling us to wait. He did not have time to answer questions. He acted like we were bothering him. i know people who are in the market for a car. You better believe I will tell them to Stay Away from Westborn Chrysler Jeep! More