WestGate Mitsubishi
Raleigh, NC
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Great customer service Came in for a oil change and a recall, staff was friendly and my time was quick, I’ll recommend to all my friends to come get there car serviced here Came in for a oil change and a recall, staff was friendly and my time was quick, I’ll recommend to all my friends to come get there car serviced here More
Great Buying Experience Searching for a used car is not the same as shopping for a new car. Jesse made us feel as if our business was as valued as any new car shopper. Thanks Searching for a used car is not the same as shopping for a new car. Jesse made us feel as if our business was as valued as any new car shopper. Thanks for the very positive experience and for following up on the after-sale items! More
I have a car now! I left satisfied with my choice of car, feeling better about my decision and I like my car. He was patient and listened to my concerns. I left satisfied with my choice of car, feeling better about my decision and I like my car. He was patient and listened to my concerns. More
Great place to buy a car. This place was the best!!! I had been shopping for two weeks and finally came here. The salesman Jacques Michel was the best, he made sure I got a goo This place was the best!!! I had been shopping for two weeks and finally came here. The salesman Jacques Michel was the best, he made sure I got a good vehicle in my price range. More
Great service and nice people Long waiting time but the waiting area is very nice and comfortable with popcorn and coffee. The service people are nice and friendly. The sale people Long waiting time but the waiting area is very nice and comfortable with popcorn and coffee. The service people are nice and friendly. The sale people can be more knowledgeable about the car they sell in term of HR, Price, incentives, lease, full price, etc. it’s good to call ahead to make an appointment. This place seem understaffed More
Overall good experience spent more time than expected but go Great customer service with the help of Sales Associate Jesse General Manager Mark and Financial Lisa we were able to purchase a good buy on our end Great customer service with the help of Sales Associate Jesse General Manager Mark and Financial Lisa we were able to purchase a good buy on our end More
Fail at Customer Service This dealership is all about the profit like many dealerships. The sales person was friendly on the surface but ultimately failed in the details. Gave This dealership is all about the profit like many dealerships. The sales person was friendly on the surface but ultimately failed in the details. Gave us the wrong spare key and then left us hanging stating that used cars don't always come with a spare. ...While that is true...if you are given two keys to a purchased vehicle it is only common sense, decency, and ethical to justly assume that the keys given are actually FOR THE VEHICLE PURCHASED. Its somewhat laughable to think they asked to be considered for our next new car purchase. No. Never. Not going to happen. Details matter. Customer service ...matters. Now I've got to go $250 out of pocket for a missing spare key that they don't care to look for take responsibility. More
We were so excited and thankful for everything We were very excited to be able to get our new Outlander, thank you Jerrod. Kudos to Mr Satterwhite for getting us a great loan $$ We were very excited to be able to get our new Outlander, thank you Jerrod. Kudos to Mr Satterwhite for getting us a great loan $$ More
Wonderful experience . The staff was excellent. From the computer pre-sale, the pre-application, chatting live with a agent. I appreciated the fact that they looked for . The staff was excellent. From the computer pre-sale, the pre-application, chatting live with a agent. I appreciated the fact that they looked for a second bank with better rates. More
Purchased a new vehicle We had the best salesman ever. Jessica Allen was the reason we bought a car here. The way she handles the sales process was excellent. She should be a We had the best salesman ever. Jessica Allen was the reason we bought a car here. The way she handles the sales process was excellent. She should be a sales manager there. The rest of the dealership just seemed dead but she brings life to that place. That dealership could use more people like her in it. Overall, she deserves 10 stars. The sales process couldnt have been any better and she couldn’t have done a better job. More