WestGate Mitsubishi
Raleigh, NC
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I had an excellent and speedy service visit My rear brake pads were replaced quickly and expertly. The customer service area was comfortable and very pleasant. The price was exactly as I antic My rear brake pads were replaced quickly and expertly. The customer service area was comfortable and very pleasant. The price was exactly as I anticipated. All my contact with the employees was professional and everyone was very personable. More
She loves the car Jerrod!! My wife was in search of a small suv so we tried Westgate, a pond arrival we met a salesman named Jerrod who made our buying experience so pleasant al My wife was in search of a small suv so we tried Westgate, a pond arrival we met a salesman named Jerrod who made our buying experience so pleasant along with Travis. we purchased a 2015 Nissan Rouge with low miles at a great price. thanks again guys it was a pleasure meeting and doing business with you!!!! see you on my next purchase. Kevin and Tonya More
Quick and Painless Our overall experience with West Gate Mitsubishi was pleasant. Travis Harris was cordial and engaging. His friendly and attention to detail approach Our overall experience with West Gate Mitsubishi was pleasant. Travis Harris was cordial and engaging. His friendly and attention to detail approach was greatly appreciated. More
High quality service Needed to buy a good car. As soon as I arrived I got a great service and will highly recommend this dealership to my friends and family. Needed to buy a good car. As soon as I arrived I got a great service and will highly recommend this dealership to my friends and family. More
Thank you Jessica was atretched a little thin. She was helping 2 or 3 families and running around. It would have been nice to have more one on one attention. Ve Jessica was atretched a little thin. She was helping 2 or 3 families and running around. It would have been nice to have more one on one attention. Very friendly. Not pushy. Very understanding of time constraints. Lisa the finance lady was funny and sweet and had everything done to be signed when we walked in. More
Bait and Switch My husband and I drove over an hour to be told we weren't approved. We filled out the application online after hearing a commercial stating that they My husband and I drove over an hour to be told we weren't approved. We filled out the application online after hearing a commercial stating that they approved people with bad credit for a new $12,XXX Mitsubishi if we made over $2k per month and put $500 down. Then when we got there we were told we would need another cosigner. We had a voluntary repo on our credit from 4 yrs ago when my husband was injured on the job. He is permanently disabled now and i really need a car to get to work so our family has health insurance. This dealership did NOT care about honoring their advertisement and I had to file a complaint with NC Dept. of Justice More
Professional DaRon Blackwell was very professional and helpful with me getting my vehicle. He's has a great personality and great customer service. I really enjoye DaRon Blackwell was very professional and helpful with me getting my vehicle. He's has a great personality and great customer service. I really enjoyed my experience with purchasing my vehicle. I would recommend his great service to other customers. More
Classic lowball bait and switch - waste of time Test drove car, made offer, was told car needed to be serviced as it was a recent trade. They made me wait five days, confirmed I was coming on my sch Test drove car, made offer, was told car needed to be serviced as it was a recent trade. They made me wait five days, confirmed I was coming on my scheduled appointment and then told me when I arrived the car was sold moments ago. To try to keep my business they tried to sell me a smaller car for more money. Classic lowball bait and switch and the car is still listed as one of the lowest priced cars on their website. Only bright spot was the salesman I first spoke with, Jerrod, who lost a sale due to the dealership's cut-throat business practices. This dealership has no integrity at all, take your business elsewhere. On top of this, their documentation fee is highest I've ever seen at $650. Not only did I not buy from there, I won't buy a thing from any of their dealership network nor will I buy Mitsubishi ever again in this area as they are the only local dealership. I wouldn't trust them to honestly service a bicycle, much less anything with four wheels. More
Best car experience ever! Thank you Daron Blackwell! He worked really hard for our family to get into the vehicle we wanted. Everything worked God is good all the time ! Thank you Daron Blackwell! He worked really hard for our family to get into the vehicle we wanted. Everything worked God is good all the time ! More
Car Buying Experience I was in the market for a used car with low miles and no older than 2015. Jesse White was my sales person and dealt with me throughout the buying eff I was in the market for a used car with low miles and no older than 2015. Jesse White was my sales person and dealt with me throughout the buying effort. He was friendly, easy to work with, not pushy, listened well, and got to know my needs and wants in a vehicle. Jesse was patient and very well versed in the vehicles I considered. He involved others at the dealership as needed. Overall experience was very good and I bought a vehicle at a fair price. More