WestGate Mitsubishi

Had a good experience, Jacques Michel was my sales associate and was very helpful with making sure my used Prius was ready to go, and was willing to negotiate a fair price. associate and was very helpful with making sure my used Prius was ready to go, and was willing to negotiate a fair price. More

Subject:  In Search Of  A New Car For full discloser I am sharing my experience of purchasing a new car, without any financial rewards or incentives.  I have a 2002 Dodge  caravan that se discloser I am sharing my experience of purchasing a new car, without any financial rewards or incentives.  I have a 2002 Dodge  caravan that served me well  After 175,600 miles, it was time to upgrade with new technology and safety features and get a new car look, not another van.  I donated the van to "kars for kids"  There are a couple more good organization you might consider donating to. Evaluated / visited the 4 major auto makers.  I had special features that I   wanted in the new car.  After over 3 weeks of search I found the automobile with all the features I wanted.  The most interesting part was that the car I found   was $21,000 to 28,000 less expenses than  the  others with similar features. .   !  As an old cliche....  You can get the "best bang for the bucks"  Kinda hard to believe.! !  All you have to do is know what  features you want and shop around.. It will be worth your while if you want to save $15,000 +.  My search lead me to the  Mitsubishi Outlander  I also noticed they have a very good  warranty.  Once more, this is not an advertisement or infomercial for Mitsubishi but it is what I have learned through my shopping experience. I thought to share this for those who are looking for a new car.  The proof of the pudding is to shop around and take a good look at how much you can save..  Happy Motoring!  Sent from my T-Mobile 5G Device Sent from my T-Mobile 5G Device More

Great car buying experience. Sales rep Antonio P. was very friendly and helpful. No over the top pushiness that makes you want to leave right away. Answered all questions thoroughly. Robert B. in Financi very friendly and helpful. No over the top pushiness that makes you want to leave right away. Answered all questions thoroughly. Robert B. in Financing was quick and effective. Made what is normally tedious into an awesome experience. Great place to buy a car! More

I placed an inquiry with WestGate Mitsubishi about a used car that I was interested in. It was on a day that the dealership was closed. All I received from the dealership were two automated email responses f car that I was interested in. It was on a day that the dealership was closed. All I received from the dealership were two automated email responses from a sales lady (whose “professional” picture was a “Glamour Shot” that looked like it was from 30 years ago). I never received any personal response from the dealer at all - and bought a car from another dealer who was much more responsive! Heck of a job WestGate Mitsubishi… More

This dealership has been giving us the runaround for over a year now. We bought a brand new Mirage from them and fairly soon after buying it, the check engine light came on. We got the "Westgate for Life" pl a year now. We bought a brand new Mirage from them and fairly soon after buying it, the check engine light came on. We got the "Westgate for Life" plan with it, so just scheduled an appointment and brought it in. The first time, nothing was done, they said it was an error and everything was fine. Then within a couple days, the light was back on. This time I checked the code myself and found it was saying an O2 sensor was bad. Made another appointment and this time they replaced the sensor and said it was good to go. Within a few weeks it was back on again. Then they said they would need to replace the computer cause that was supposed to be the issue now. Well after getting the run around of scheduling appointments and then being told they couldn't do it cause they didn't have the part or didn't have someone that could do it. Months went by and then they finally got it done. Within about a month or so, the same light was back on again. I spoke with the "service manager" and explained that this is getting ridiculous and needs to actually be fixed, no more runaround. He told me to bring it in the next day. My wife brought it in and was there for about 4 hours and was then told that they couldn't fix it that day and that they weren't going to give her a loaner while they fixed it. Mind you, according to there own website, Westgate for Life is supposed to include a free loaner for big repairs. But we tried to be reasonable. They told my wife they would call her once they had a loaner available and it should be within a few days. Weeks went by and they never called. When we would call in to check on this, we would either be told there is still no loaner available or that the manager wasn't available and they would have him call us back. Again, weeks go by. They are not calling back. My wife just spent 45 minutes on hold to speak with the GM and when someone finally picked up, they told her that he was away from his desk and would call her back. I have no idea how a place with this poor customer service from top to bottom is still in business. I wouldn't recommend this place to my worst enemy. Absolutely ridiculous. More

Erik Lutz is very unprofessional, saying he doesn't care about what Customers think and sends disrespectful emails. Stay away from this overpriced dealership at all costs! about what Customers think and sends disrespectful emails. Stay away from this overpriced dealership at all costs! More

The whole staff at Westgate Mitsubishi was outstanding. I went from just looking to just signing because of the genuineness I felt from sales, to the managers and finally with finance. ow was excellent ex I went from just looking to just signing because of the genuineness I felt from sales, to the managers and finally with finance. ow was excellent experience! Kudos Team Mitsubishi! More

My salesmen Jacques Michel was very helpful and responsive to all my car needs , be sure to see him he will do his best to help you with anything you need responsive to all my car needs , be sure to see him he will do his best to help you with anything you need More

My experience with sales rep Rod was professional and friendly. The car I purchased met my expectation and budget. Thanks for meeting my need. Durrell friendly. The car I purchased met my expectation and budget. Thanks for meeting my need. Durrell More

Hannah at Westgate Mitsubishi Capital Boulevard an outstanding representative. This morning they provided me with excellent customer service while servicing my vehicle thank you for all you do. outstanding representative. This morning they provided me with excellent customer service while servicing my vehicle thank you for all you do. More