
West Valley Used Car Superstore
Canoga Park, CA

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Review for Chad Caranto Exceptional service. Great communication & service from start to finish. Accommodating towards my schedule. First time leasing a car and he took the t Exceptional service. Great communication & service from start to finish. Accommodating towards my schedule. First time leasing a car and he took the time to explain everything step by step. Was not pushy and actually cared about my needs. Way better experience than the other jeep dealer in town. Personable and professional. Great deal could not be happier. Will work with again! More
Ask for Adam Torres in Sales Many many thanks to our Salesman, Adam Torres on the purchase of our Jeep Grand Cherokee! He was outstanding! He was was great at the dealership, an Many many thanks to our Salesman, Adam Torres on the purchase of our Jeep Grand Cherokee! He was outstanding! He was was great at the dealership, and anything we ever needed, he was always just a text message, or phone call away. Making it a simple smooth sale. I can totally recommend him to others! More
Everything bad about the Auto Sales Industry Total Crooks, CASE # with Chrysler Corp. 31163737 I bought a Chrysler Town & Country 08/21/2016. I cancelled the after market warranty in Septe Total Crooks, CASE # with Chrysler Corp. 31163737 I bought a Chrysler Town & Country 08/21/2016. I cancelled the after market warranty in September of 2016 with the intention to purchase a mopar warranty when the refund is credited. The warranty company (Fidelity Warranty Services) sent letters stating they had refunded the premium to West Valley Chrysler. They let me know I should follow up, I have done so with three finance managers and two managers Since October of 2016.. They still have not credited the $3712 to my credit account at Chrysler Credit. Please intervene on my behalf. I will be posting this complaint on Social media every day for 30 days and then will have to take further action. The following people never helped when I was assured they would:Jonathan Booth, Rick Bosworth, Debbie Clark, Charlie Revilla, Ahmed. i Will repost when my refund is credited to my account. Matthew Spalding More
Horrible Examples of the Auto Sales Industry I bought a Chrysler Town & Country 08/21/2016. I cancelled the after market warranty in September of 2016 with the intention to purchase a mopar warr I bought a Chrysler Town & Country 08/21/2016. I cancelled the after market warranty in September of 2016 with the intention to purchase a mopar warranty when the refund is credited. The warranty company (Fidelity Warranty Services) sent letters stating they had refunded the premium to West Valley Chrysler. They let me know I should follow up, I have done so with three finance managers and two managers Since October of 2016.. They still have not credited the $3712 to my credit account at Chrysler Credit. Please intervene on my behalf. I will be posting this complaint on Social media every day for 30 days and then will have to take further action. The following people never helped when I was assured they would:Jonathan Booth, Rick Bosworth, Debbie Clark, Charlie Revilla, Ahmed. i Will repost when my refund is credited to my account. Matthew Spalding More
Ask for Darlene and Bill Thank you so much Darlene and Bill for making this happen for my husband and my family my kids are so happy . I will send you all my friend and family Thank you so much Darlene and Bill for making this happen for my husband and my family my kids are so happy . I will send you all my friend and family More
Chad Darlene Jonathan Chad, Darlene, and Jonathan did a phenomenal job of working with us to find what we needed. Jonathan helped crunch the numbers online before I came in Chad, Darlene, and Jonathan did a phenomenal job of working with us to find what we needed. Jonathan helped crunch the numbers online before I came in to make sure we were on the same page, Darlene worked through the steps of back and forth negotiation with a friendly and very compassionate personality, and Chad introduced us to the vehicle itself and helped close the sale. We are very happy with our purchase and would recommend these 3 to anyone looking for a vehicle at this dealership. More
Great I could not be happier with the deal and salesman and services that we received the salesmen really put forth the effort to make the deal happen I wi I could not be happier with the deal and salesman and services that we received the salesmen really put forth the effort to make the deal happen I will definitely buy my next vehicle their More
Painless Purchase Better late than never! Bought a Dodge journey from Adam T several weeks ago. Finally got the chance to review my experience. No pressure salesman wh Better late than never! Bought a Dodge journey from Adam T several weeks ago. Finally got the chance to review my experience. No pressure salesman who valued our time with him. Would definitely recommend him and the dealership to my friends and family. My kids love the car too! More
She's the best. ask for Leonore Bustamente.She's the best ,she will help you to get your dream car or jeep.thanks again Tita Leonore.i have known her since 93 she is ask for Leonore Bustamente.She's the best ,she will help you to get your dream car or jeep.thanks again Tita Leonore.i have known her since 93 she is family to us. More
First Car Purchase The team was so helpful and kind, especially Darlene and Rico. I had no pressure from anyone, just honest advice from them as well as Eric and Debbi o The team was so helpful and kind, especially Darlene and Rico. I had no pressure from anyone, just honest advice from them as well as Eric and Debbi on my first car purchase. I never thought I would have been able to afford the 2016 Jeep Compass with just 7000 miles I drove home, but they treated me like family. More